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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Many customer success tools are either designed for sales teams or are overly complex. Startdeliver simplifies the process by allowing users to effortlessly track customer health, oversee projects, and automate workflows without unnecessary complications. It provides insights into customer health through usage statistics, feedback, and outstanding support tickets. Additionally, you can easily generate reports to assess your team's performance and share them with management. While many companies leave customer interactions to chance, Startdeliver empowers you to take control and guide the customer journey proactively. As the journey unfolds, you can monitor all users and stakeholders effectively. The platform also facilitates a proactive retention strategy, enabling you to measure data and gain actionable insights while managing every customer interaction. By intentionally crafting customer journeys, you can ensure that your clients achieve their desired outcomes. Furthermore, you can enhance your customer interactions through Automation IQ. Start delivering value today with comprehensive documentation, helpful tutorials, and a free sandbox workspace to explore all features. This approach not only enhances customer satisfaction but also fosters long-term loyalty and engagement.

Description

A user-friendly Customer Success Management (CSM) tool designed for seamless integration into the existing tool ecosystem of small and medium-sized enterprises (SMEs). This tool currently offers integration with popular CRM systems such as HubSpot and ticketing platforms like Zendesk, allowing for the calculation of customer Health Scores derived from both ticketing and financial KPIs. Additionally, users can enhance its capabilities through various applications like Zapier and the Zendesk App. The flexibility to incorporate custom recommendations or utilize pre-existing suggestions further enriches the user experience. This adaptability ensures that SMEs can tailor the tool to meet their unique customer success needs effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

HubSpot CRM
HubSpot Customer Platform
Zapier
Zendesk
Appcues
Atlassian Clover
Delighted
Fortnox
Freshworks Neo
Google Analytics
Help Scout
HubSpot Service Hub
Jira Service Management
Recurly
SatisMeter
Stripe
SurveyMonkey
Typeform
Upsales
Younium

Integrations

HubSpot CRM
HubSpot Customer Platform
Zapier
Zendesk
Appcues
Atlassian Clover
Delighted
Fortnox
Freshworks Neo
Google Analytics
Help Scout
HubSpot Service Hub
Jira Service Management
Recurly
SatisMeter
Stripe
SurveyMonkey
Typeform
Upsales
Younium

Pricing Details

€695 per month
Free Trial
Free Version

Pricing Details

$16.99/month/admin account
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Startdeliver

Country

Sweden

Website

www.startdeliver.com

Vendor Details

Company Name

easy_CSM

Founded

2021

Country

Germany

Website

easycsm.de/en/

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives

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Freshsuccess

Freshworks
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Freshsuccess

Freshworks
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FROGED

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