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Average Ratings 411 Ratings

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Description

Startly offers a comprehensive platform for IT service management and professional services automation, designed specifically for service delivery organizations. In contrast to other available options, Startly goes beyond being a simplistic solution, while remaining less complicated and unwieldy than some older alternatives. The platform’s modules are both flexible and extensible, allowing them to function independently or work seamlessly together, ensuring a perfect fit for your evolving requirements from month to month. You only incur costs based on your team's actual usage each month, providing you with the ability to manage expenses effectively and pay solely for what you need at any given time. Our innovative help desk software stands out with its modern and user-friendly interface, meticulously crafted with more consideration than even grandma’s famous apple pie. By utilizing Startly, you can eliminate costly inefficiencies and bottlenecks while enhancing your operational management processes, paving the way for improved productivity and efficiency across your organization.

Description

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Comet Backup
Domo
Dropbox
Flowroute
FreePBX
Google Calendar
Mailchimp
Mesh
Microsoft 365
Microsoft Teams
MyGlue
PayPal
ScalePad Quoter
Slack
Splashtop Remote Support
Strategy Overview
Tier2 Tickets
Warranty Wizard
Xero
n8n

Integrations

Comet Backup
Domo
Dropbox
Flowroute
FreePBX
Google Calendar
Mailchimp
Mesh
Microsoft 365
Microsoft Teams
MyGlue
PayPal
ScalePad Quoter
Slack
Splashtop Remote Support
Strategy Overview
Tier2 Tickets
Warranty Wizard
Xero
n8n

Pricing Details

$8 per month
Free Trial
Free Version

Pricing Details

$129 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Start.ly

Founded

2020

Country

United States

Website

www.start.ly/

Vendor Details

Company Name

Syncro

Founded

2013

Country

United States

Website

syncromsp.com

Product Features

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Product Features

Cybersecurity

AI / Machine Learning
Behavioral Analytics
Endpoint Management
IOC Verification
Incident Management
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Endpoint Detection and Response (EDR)

Behavioral Analytics
Blacklisting/Whitelisting
Continuous Monitoring
Malware/Anomaly Detection
Prioritization
Remediation Management
Root Cause Analysis

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
Event Tracking
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Access Control (NAC)

Authentication
Authorization
Automated Hotfix / Updates
Centralized Policy Management
Dashboard
Device Auto-Provisioning
Device Self-Registration
Posture Assessment
Quarantine / Remediation
Secure Guest Access

Network Security

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Alternatives

Alternatives

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