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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Designed exclusively for waste management professionals, Starlight offers a comprehensive and integrated workflow BPM system that links you with customers, drivers, dispatchers, services, inventory, invoicing, payments, as well as landfill and recycling facilities. It helps confirm service completion through date, time, and geo-stamps, effectively reducing unnecessary trips for claimed missed pickups. Additionally, the system allows you to establish reminders for when existing contracts, whether competitive or your own, are nearing expiration, ensuring that you can secure current business while actively seeking new opportunities at the optimal time. With the Live Dispatch Map feature, you can track productivity at each job site and communicate changes to drivers seamlessly. This innovative tool also allows for the verification of services with detailed documentation, enhancing accountability in operations. Furthermore, you can strategically set reminders for both contract expirations and potential new business ventures to maximize your growth potential.

Description

XDS empowers your operations team to efficiently manage calls, dispatch vehicles, oversee your fleet, access trip histories and statistics, generate comprehensive reports, and monitor clients, all with just a single click. With permission-based access to system features, you can maintain rigorous control over your operations at all times. Meanwhile, the XDM software enables drivers to receive job information directly on their pagers or wireless email devices, facilitating seamless communication of fare details from dispatchers to drivers without the risk of other drivers overhearing the information through voice radio, thereby preventing job scooping. Furthermore, the XDM software can be tailored to include specific details in the messages sent to drivers, provided that the character count does not exceed the SMS limits set by each carrier, ensuring efficient and secure communication. This level of customization enhances operational efficiency and reduces the likelihood of miscommunication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

NilRead No 
PushFeedback Yes 
SQL Server No 

Integrations

NilRead Yes 
PushFeedback No 
SQL Server Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Starlight Software Solutions

Founded

2015

Country

United States

Website

www.starlightsoftwaresolutions.com/business-lines

Vendor Details

Company Name

Mobile Knowledge

Country

Canada

Website

mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/

Product Features

Recycling

Billing & Invoicing Yes 
Brokerage Management No 
Buy / Sell Ticketing No 
Container Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronics Recycling No 
Fingerprint Scanning No 
ID Scanning No 
Integrated Cameras No 
Inventory Tracking Yes 
Logistics No 
Market Price Tracking No 
Plant Management No 
Plastics Recycling Yes 
Pulp & Paper Recycling Yes 
Receiving / Production Management No 
Scrap Recycling Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch Yes 
Fuel Management No 
Mileage Tracking Yes 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Trucking

Billing & Invoicing Yes 
Customer Database No 
Dispatch Management Yes 
Driver Management Yes 
Driver Settlements No 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management No 
Mileage Tracking Yes 
Quote Management No 
Quotes/Estimates No 
Recruiting Management No 
Routing Yes 
Scheduling Yes 
Trip Logs Yes 
Vehicle Management Yes 
Vehicle Tracking No 

Waste Management

Billing & Invoicing Yes 
Customer Accounts Yes 
Customer Database Yes 
Equipment Tracking Yes 
Inventory Management Yes 
Routing Yes 
Scheduling Yes 
Waste Disposal No 
Work Order Management Yes 

Product Features

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking Yes 

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