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Description
Our comprehensive hotel management software provides all the essential tools needed to enhance your return on investment, including increased direct bookings free from commission fees, elimination of double bookings, reduced administrative tasks, and an exceptional experience for guests. Choose the features that best suit your accommodation’s growth strategy. The channel manager simplifies the management of your rates and availability while simultaneously enhancing your visibility across various online booking platforms. Ensure you capture every direct booking and cut down on commission costs with a secure and intuitive booking engine integrated into your own website. Daily front desk operations become effortless with our Cloud PMS, making check-ins, check-outs, report generation, and billing smoother than ever before. If you aim to further elevate your business growth, consider our upgrade options that offer heightened professionalism, improved user experience, and an even greater return on investment for your establishment. With such a wide array of features, our software is designed to adapt to your needs and support your long-term success.
Description
hotelierAI serves as a cutting-edge, comprehensive guest management and CRM platform, seamlessly integrating with the hotelierDirect booking system. By leveraging data analytics to evaluate, categorize, and forecast guest behavior, it provides essential insights into guest profiles for the front desk. This empowers you to devise timely, relevant marketing campaigns tailored with personalized content for guests before, during, and after their stays. Additionally, it enhances the management of your social media channels and helps you maintain positive review scores for your hotel. Unlike conventional CRM systems, hotelierAI delves into guests’ past spending habits, stay patterns, and social demographics, offering invaluable insights into the traits and needs of your most important customers. It enables a deeper understanding of direct booking guests, allowing you to identify and target your most lucrative guest segments. Moreover, the platform facilitates the creation of dynamic guest profiles that can be easily shared with customer-facing teams across your various properties, ensuring a cohesive approach to guest management. This holistic view of guest interactions ultimately leads to improved satisfaction and loyalty.
API Access
Has API
API Access
Has API
Integrations
Agoda
Airbnb
Booking.com
Expedia
Facebook
Google Cloud Platform
Lobbi
Mews
Mollie
Oaky
Integrations
Agoda
Airbnb
Booking.com
Expedia
Facebook
Google Cloud Platform
Lobbi
Mews
Mollie
Oaky
Pricing Details
€30 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Stardekk
Country
Netherlands
Website
www.stardekk.eu/products
Vendor Details
Company Name
digital hotelier
Founded
2001
Country
United Kingdom
Website
www.digitalhotelier.com/data-intelligence/guest-management-crm/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management