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ease
features
design
support

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Description

Effortlessly organize an entire year’s worth of social media content in no time. With features for easy scheduling, post organization, content exploration, and the automatic inclusion of hashtags and emojis, Squirrly Social offers a streamlined path to achieving social media success. Expand your audience, enhance your social media engagement, and optimize your productivity—all through a single collaborative platform. Seamlessly share each new blog entry across all your social channels with just a single action. Additionally, those posts can be reintroduced into your feeds, ensuring sustained traffic to your latest blog content over time. The Social Media Assistant is designed to aid in content Curation and Discovery, allowing you to schedule two weeks' worth of posts in just three minutes, a method that has been proven effective. While traditional content agencies might charge as much as $100 for a set of 50 Facebook posts, Squirrly Social includes this service at no additional cost with every plan you choose. Furthermore, benefit from evergreen posting and comprehensive content libraries, complete with detailed calendars, posting times, and expiration settings for maximum effectiveness. You can confidently engage your audience knowing that your strategy is both efficient and cost-effective.

Description

In recent years, social networking has emerged as a dominant force on the Internet. With the widespread use of smartphones, consumers are now able to effortlessly share their opinions on products and businesses through platforms like Twitter, Facebook, blogs, and online forums. This dynamic exchange of information presents both challenges and opportunities for companies seeking to manage their brand image. If negative perceptions go unaddressed, they can escalate into significant public relations crises. Conversely, responding promptly and appropriately to such criticisms demonstrates a commitment to customer care. eGain Social™ stands out as a unique solution for managing social media, offering features that encompass social customer service, knowledge management, unified social publishing, and reputation oversight. By utilizing eGain Social Adapters, businesses can effectively monitor various social networks, including Facebook, Twitter, blogs, and forums, for specific keywords to stay informed about their online presence. Ultimately, leveraging these tools can significantly enhance a company’s ability to engage with its audience and protect its reputation in the digital landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Google Business Profile
Instagram
LinkedIn
WordPress
X (Twitter)

Integrations

Facebook
Google Business Profile
Instagram
LinkedIn
WordPress
X (Twitter)

Pricing Details

$14.99 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Squirrly

Founded

2012

Country

United Kingdom

Website

www.squirrly.co

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/social/

Product Features

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Social Media Management

Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring

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