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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Squid Alerts utilizes on-call schedules and escalation protocols to ensure that alerts are directed to the appropriate individual via SMS, voice calls, email, and push notifications. Notifications from various systems reach your team through channels such as email, API integrations, or voicemail messages. Both managers and team members can be included, and features like flood protection, shared phone numbers for direct routing to on-call personnel, and additional integrations are also available. Team leaders have the ability to establish alert routing criteria and escalation pathways. Upon receiving an alert, the routing criteria dictate whether to initiate an incident, pass the alert along, or disregard it altogether. The escalation pathways outline who is notified, by what means, and the timing of these notifications. On-call calendars can be tailored to include both primary and secondary on-call personnel. We can either handle your on-call management automatically or help you create personalized schedules. Furthermore, you can receive reminders if you forget to modify your on-call calendar, ensuring that no critical updates are missed. This comprehensive approach simplifies alert management and enhances team responsiveness.

Description

Establish guidelines that simplify your tasks and visually organize customer groups along with workflows. AI technology automatically categorizes new leads into distinct segments. With just a few clicks, a vast array of processes can be automated to enhance efficiency. Position yourself advantageously to maximize engagement opportunities. Communication methods such as emails, push notifications, and other outreach efforts are strategically timed for when users are most likely to respond. This timing is intelligently predicted by our AI, utilizing data from past user behaviors. Comprehensive integrations with all major eCommerce platforms and SaaS applications are conveniently included. Seize every chance to engage with customers, even during off-hours. Modern consumers navigate various channels and devices seamlessly; whether through email, push notifications, SMS, or website alerts, you can connect with them wherever they may be. By ensuring your communication strategies are multifaceted, you can significantly enhance your chances of successful interactions.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LogicMonitor Yes 
New Relic Yes 
Site24x7 Yes 
Slack Yes 
Splunk AppDynamics Yes 

Integrations

LogicMonitor No 
New Relic No 
Site24x7 No 
Slack No 
Splunk AppDynamics No 

Pricing Details

$72 per Month
Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Squid Alerts

Founded

2017

Country

United States

Website

www.squidalerts.com

Vendor Details

Company Name

Ziplr Technology

Website

ziplr.io

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Social Media Marketing

Analytics No 
Automated Publishing No 
Contact Management No 
Content Management No 
Conversion Tracking Yes 
Customer Targeting No 
Keyword Filtering No 
Multi-Account Management No 
Post Scheduling Yes 

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