Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Squid Alerts utilizes on-call schedules and escalation protocols to ensure that alerts are directed to the appropriate individual via SMS, voice calls, email, and push notifications. Notifications from various systems reach your team through channels such as email, API integrations, or voicemail messages. Both managers and team members can be included, and features like flood protection, shared phone numbers for direct routing to on-call personnel, and additional integrations are also available. Team leaders have the ability to establish alert routing criteria and escalation pathways. Upon receiving an alert, the routing criteria dictate whether to initiate an incident, pass the alert along, or disregard it altogether. The escalation pathways outline who is notified, by what means, and the timing of these notifications. On-call calendars can be tailored to include both primary and secondary on-call personnel. We can either handle your on-call management automatically or help you create personalized schedules. Furthermore, you can receive reminders if you forget to modify your on-call calendar, ensuring that no critical updates are missed. This comprehensive approach simplifies alert management and enhances team responsiveness.
Description
Challenges arise in production, such as machine failures and delayed components. These obstacles are an inherent part of the manufacturing landscape. What truly matters is your ability to react swiftly and coordinate your response effectively. SyncAlert™ is an advanced alert and escalation software that delivers real-time visibility into production-related issues, enabling a prompt response aligned with your established operating procedures. When a production issue arises, SyncAlert™ immediately activates its alert management and notification capabilities, ensuring the relevant personnel are informed to address the problem and reduce downtime. This software integrates the appropriate standard operating procedures with each production ticket, guaranteeing uniform action plans and accurate resolution time estimates for all machines, work cells, and shifts. You can effectively manage events at the machine level and address work cell disruptions as they occur, allowing for the swift mobilization of response teams across the shop floor and beyond. By employing SyncAlert™, organizations can enhance their operational efficiency and minimize the impact of unexpected production challenges.
API Access
Has API
Yes
API Access
Has API
No
Integrations
LogicMonitor
Yes
New Relic
Yes
Site24x7
Yes
Slack
Yes
Splunk AppDynamics
Yes
Integrations
LogicMonitor
No
New Relic
No
Site24x7
No
Slack
No
Splunk AppDynamics
No
Pricing Details
$72 per Month
Billed annually
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Squid Alerts
Founded
2017
Country
United States
Website
www.squidalerts.com
Vendor Details
Company Name
Synchrono
Founded
2000
Country
United States
Website
www.synchrono.com/software/syncalert/
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Product Features
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No