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Description
Squeaky's innovative analytics platform enables you to gather up to 60% more data compared to traditional tools, all while prioritizing customer privacy. By leveraging context-rich insights from customer data, you can enhance your decision-making processes for greater business success. Dive deep into your traffic analysis and segmentation to understand the reasons behind visitor conversions and identify ways to support them better. This platform empowers you to deliver quicker and more efficient customer support by allowing you to directly see and hear the challenges faced by your customers. Squeaky effectively places data at the core of enhancing your customer experience, eliminating the need to wade through extensive recordings thanks to its sophisticated filtering that highlights the most pertinent customer interactions. Additionally, you can track performance metrics and make well-informed decisions about your website using accurate and meaningful data. With continuous collection of NPS® and sentiment survey data, you can ensure that your customers feel heard and valued. Further, the incorporation of heatmap data allows you to present the most relevant content and create the most user-friendly interfaces for your audience, ultimately fostering a more engaging experience. By utilizing these insights, you can significantly optimize your marketing strategies and better align your offerings with customer needs.
Description
Useberry stands out as a robust UX research platform designed to help product teams enhance their digital offerings with greater efficiency. It encompasses a range of research techniques, such as prototype assessments and website usability evaluations, while also granting access to a diverse participant pool that boasts over 100 targeting characteristics across 34 different countries. The platform's seamless integration with widely-used prototyping and design tools empowers users to assign tasks, confirm their assumptions, and move forward with assurance. With its advanced features like click tracking, user flow analysis, and session recordings, Useberry delivers valuable insights by capturing user interactions, which include mouse movements, facial expressions, vocal responses, and overall screen activity. Additionally, it accommodates multiple testing methodologies, such as single task assessments, open analytics, first click tests, five-second tests, online surveys, card sorting, tree testing, preference testing, and randomization, making it a versatile choice for UX research. Overall, Useberry equips teams with the necessary tools to refine their products based on reliable user feedback and data-driven insights.
API Access
Has API
API Access
Has API
Integrations
Adobe XD
Drupal
Figma
Google Tag Manager
InVision
Magento
Marvel
ProtoPie
Shopify
Sketch
Integrations
Adobe XD
Drupal
Figma
Google Tag Manager
InVision
Magento
Marvel
ProtoPie
Shopify
Sketch
Pricing Details
$50 per month
Free Trial
Free Version
Pricing Details
$67 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Squeaky
Country
Netherlands
Website
squeaky.ai/
Vendor Details
Company Name
Useberry
Founded
2018
Country
Greece
Website
www.useberry.com
Product Features
Heatmap
Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Product Features
Heatmap
Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
For Science
Radial Mapping
Territorial Mapping
Website Analytics
Session Replay
Eye Tracking
Form Analytics
Heatmaps
Mouse Tracking
Optimization Tools
Session Recording
Surveys
User Experience Analysis
User Feedback
Visitor Segmentation
Usability Testing
A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription