Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SpryPoint provides solutions that are at the forefront industry and technology standards. Our platforms are designed from the ground up to work in the cloud. SpryPoint provides all updates and no hardware or software installation. True Cloud Architecture – 100% cloud architecture with rolling product updates. No Hardware - Customers don't have to pay any hardware costs nor continue maintenance. Improved Security – Built cloud-first to protect data privacy, security, and resilience. Performance - Scalable infrastructure can scale to meet your utility's performance and availability requirements. Business Intelligence Analytics – Improved decision-making abilities and transparency to data and analysis for decision support. We believe that customer satisfaction and operational effectiveness are based on efficient business processes.
Description
inHANCE offers the leading software ecosystem designed for water and sewer utilities, with optional components tailored to fit every utility. We have a suite of products that are easy to use, ranging from your core billing system to Mobile Workforce Management solutions and a web portal for your customers to view and pay bills, change their account info, and receive communications from your office. As a part of the Harris Utilities ecosystem you also get access to a host of complementary products at discounted rates, and you can be confident that you will always have support with our unique "Software for Life" policy.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Itron Enterprise Meter Data Management
No
Paymentus
No
QuickBooks Online
No
Trimble Cityworks
No
Integrations
Itron Enterprise Meter Data Management
Yes
Paymentus
Yes
QuickBooks Online
Yes
Trimble Cityworks
Yes
Pricing Details
$100 per month
Free Trial
No
Free Version
No
Pricing Details
$1000/year
We carefully assess each client's needs and work with them to find a set of features at a price that's good value for both businesses. Pricing can vary depending on utility size, on premises/cloud, module selection, and customization requirements.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SpryPoint
Founded
2011
Country
Canada
Website
www.sprypoint.com
Vendor Details
Company Name
inHance Utilities
Founded
1972
Country
United States
Website
inhanceutilities.com
Product Features
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Inventory Control
No
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
Yes
Routing
Yes
Scheduling
Yes
Task Management
Yes
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes