Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.

Description

GE's Network Outage Management is a comprehensive Trouble Call and Outage Management System that plays a crucial role within the e-terradistribution suite of applications. This system enables operators to effectively handle both unplanned and scheduled network outages through a cohesive operating environment that combines Switching Operations, SCADA, Automated Metering Data, Crew Monitoring, and Real-Time Network Analysis. From the moment a fault is reported, through the stages of prediction, assigning crews, and executing restoration switching, to the eventual return to normal operations, the dispatcher utilizes a singular view of the network. Each phase of the process is supported by clearly organized information, empowering the dispatcher to manage outages efficiently while maintaining awareness of other ongoing network activities. Additionally, Grid Solutions, a branch of GE Renewable Energy, boasts a global workforce of over 13,000 employees dedicated to serving power utilities and industries around the world with a range of equipment, systems, and services tailored to their needs. This commitment to innovation and customer service positions Grid Solutions as a leader in the energy sector.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

powerconnect.ai Yes 

Integrations

powerconnect.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

SpryPoint

Founded

2011

Country

Canada

Website

sprypoint.com/pages/solutions/spry-cis/

Vendor Details

Company Name

GE

Founded

1892

Country

France

Website

www.gegridsolutions.com/software_solutions/catalog/e-terradistribution.htm

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

Alternatives

inHANCE Reviews

inHANCE

inHance Utilities

Alternatives

Onesait ADMS Reviews

Onesait ADMS

minsait ACS
Bynry SMART360 Reviews

Bynry SMART360

Bynry INC
EcoStruxure ADMS Reviews

EcoStruxure ADMS

Schneider Electric