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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.

Description

Trilliant delivers reliable and adaptable solutions for smart grids and smart cities, built on a versatile, device-agnostic, multi-layer platform aimed at enhancing connectivity, promoting sustainability, boosting public safety, tackling Industrial Internet of Things (IIoT) challenges, and providing customers around the globe with exceptional technological choices. This platform allows energy companies, utilities, and municipalities to select only the crucial services and solutions they require, consolidating them into one robust system that encompasses communications, analytics, data services, advanced metering infrastructure for both electricity and water, distribution automation, demand response capabilities, the Prime Energy Suite, IIoT applications, sub-metering, and intelligent outdoor lighting. Additionally, it facilitates integration across wide area, neighborhood area, and cellular networks, along with seamless meter integration, all functioning harmoniously across various devices without restricting users to a single vendor, thereby enhancing operational flexibility. This comprehensive approach empowers stakeholders to create tailored solutions that best suit their specific needs while maintaining a commitment to innovation and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

powerconnect.ai Yes 

Integrations

powerconnect.ai No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SpryPoint

Founded

2011

Country

Canada

Website

sprypoint.com/pages/solutions/spry-cis/

Vendor Details

Company Name

Trilliant

Founded

2004

Country

United States

Website

trilliant.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity No 
Meter Management No 
Metered Billing No 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management No 
Service Call Management No 
Trash No 
Water No 
Work Order Management No 

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