Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilities are undergoing significant transformations, and customer expectations are shifting alongside these changes. This evolution is fueled by advancements in smart grid technology, enhanced mobility, and new demands from customers regarding their interactions with utility providers. Many Customer Information Systems (CIS) have found it challenging to keep pace with these evolving needs, often hindered by outdated technology. Furthermore, the consolidation of CIS vendors in the market has stifled competition, leading to increased costs and limited options for utilities. SpryPoint is poised to shake up the industry by introducing the first enterprise CIS designed entirely for cloud delivery as a service. SpryCIS aims to meet the unique challenges that modern utilities encounter, ensuring they can effectively adapt to the demands of today’s landscape. With this innovative solution, utilities can finally access a system that is both modern and responsive to their needs.
Description
The SurvalentONE ADMS platform serves as a comprehensive solution that combines supervisory control and data acquisition (SCADA), outage management system (OMS), and distribution management system (DMS) functionalities within a single, user-friendly graphical interface. It is developed on a scalable, secure, and open Windows-based platform, allowing for efficient integration and management of data from diverse sources. The ease of deployment, management, scaling, and usability of our solutions contributes to a low total cost of ownership. Recognized globally, Survalent (survalent.com) is a leading provider of advanced distribution management systems (ADMS) catering to electric, gas, transit, renewable energy, and water/wastewater utilities. With over 700 clients across 40 countries, the SurvalentONE platform has been adopted to enhance operational efficiencies, boost customer satisfaction, and ensure greater network reliability. This widespread implementation illustrates the platform's effectiveness and the trust it has garnered in various utility sectors.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
powerconnect.ai
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SpryPoint
Founded
2011
Country
Canada
Website
sprypoint.com/pages/solutions/spry-cis/
Vendor Details
Company Name
Survalent
Founded
1996
Country
United States
Website
www.survalent.com/adms-platform-overview/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No