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features
design
support

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Write a Review

Description

Elevate your product experience by moving past mere analytics and harnessing user insights quickly. Gather valuable feedback from targeted user groups by analyzing their traits and interactions within your product. Utilize the comprehensive Sprig platform to gain a deeper understanding of user perspectives throughout the entire product development lifecycle. Capture video snippets of user sessions coupled with their real-time feedback within the product interface. Proactively address and resolve pain points in crucial user pathways before they escalate into significant issues. Discover the preferences and dislikes of your most engaged users, as well as their suggestions for future features. Recognize behavioral trends that may contribute to user churn and develop effective strategies to mitigate them. By understanding these dynamics, you can create a more tailored experience that keeps users engaged and satisfied.

Description

Once you have WatchThemLive installed on your website, you will be able to see how users interact through video playbacks. It's almost like you were watching their every move. But it's a lot less creepy. These recordings allow you to spot bugs and see any features that could be causing high bounce rates. You can also catch any UX issues that you didn't notice. You can access detailed analysis of your website visitors to help you understand your audience better, and you can also watch anonymous users navigate web pages. You can view replays for each person through the Visitors and Sessions dashboard. WatchThemLive offers session recording as well as heatmaps and goal tracking. It also has an analytics dashboard that allows you to understand data in the most appropriate formats for each situation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amplitude Yes 
CleverX Yes 
Figma Yes 
LaunchDarkly Yes 
Mixpanel Yes 
Neyox Yes 
Segment Yes 
User Interviews Yes 

Integrations

Amplitude No 
CleverX No 
Figma No 
LaunchDarkly No 
Mixpanel No 
Neyox No 
Segment No 
User Interviews No 

Pricing Details

$175 per month
Free Trial Yes 
Free Version Yes 

Pricing Details

$24 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sprig

Founded

2018

Country

United States

Website

sprig.com

Vendor Details

Company Name

WatchThemLive

Founded

2021

Country

Canada

Website

watchthem.live/

Product Features

Product Analytics

Attribution No 
Automatic Data Capture No 
Churn Reporting No 
Customer Feedback Collection No 
Customer Guidance No 
Customer Journey Analytics No 
Data Export No 
Data History Retention No 
Data Labeling No 
Product Engagement Scoring No 
Real-Time Data Analysis No 
Touchpoint Analytics No 
User Segmentation No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

Heatmap

Behavioral Mapping No 
Dashboard No 
Dynamic Maps No 
Element Analytics No 
Embeddable Maps No 
For Sales No 
For Science No 
Radial Mapping No 
Territorial Mapping No 
Website Analytics No 

Session Replay

Eye Tracking No 
Form Analytics No 
Heatmaps No 
Mouse Tracking No 
Optimization Tools No 
Session Recording No 
Surveys No 
User Experience Analysis No 
User Feedback No 
Visitor Segmentation No 

Web Analytics

Campaign Management No 
Conversion Tracking No 
Form Analytics No 
Goal Tracking No 
Keyword Tracking No 
Multiple Site Management No 
Pageview Tracking No 
Referral Source Tracking No 
Site Search Tracking No 
Time on Site Tracking No 
User Interaction Tracking No 

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