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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

Spotler CRM, formerly Really Simple Systems, is a powerful CRM system designed for teams that are growing and working in B2B. Spotler CRM gives your sales team everything they need to manage prospects, customers and sales without letting technology dictate their strategy. The CRM system is also equipped with integrated email marketing modules and customer service desks and can be accessed anywhere from desktops, tablets, and smartphones. The CRM is designed to be easy to set-up and easy to use. This allows you to train your staff in minutes so that you can focus on growing your business.

Description

With Spotler Engage, you can seamlessly manage webcare, messaging, social media publishing, and monitoring all from a single, user-friendly tool. Establishing strong relationships with your customers is crucial for any thriving organization. By delivering exceptional support, you can transform your customers into loyal connections. This platform enables you to oversee all your social media channels, ensuring that you remain informed and can contribute meaningfully where it counts. You can easily track both online and offline conversations through its thorough monitoring capabilities. Stay responsive to current events and keep abreast of everything that influences your brand and reputation. By consolidating all online communications into one streamlined dashboard, you can maintain a clear perspective and stay informed. The publishing feature in Spotler Engage makes it simple to distribute your valuable content to your desired audience. By ensuring efficient and high-quality service across all channels, you not only enhance customer satisfaction but also maintain a holistic view of your engagement efforts. Ultimately, this leads to a more connected and responsive approach to customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
X (Twitter) Yes 
Axis LMS Yes 
Dropbox Yes 
Google Business Profile No 
Google Sheets Yes 
Instagram No 
Integrately Yes 
Microsoft Excel Yes 
Microsoft Exchange Yes 
Microsoft Outlook Yes 
OneLogin Yes 
Sage Accounting Yes 
Spotler No 
Stackreaction Yes 
Trello Yes 
WhatsApp No 
Xero Yes 
Zapier Yes 

Integrations

Facebook Yes 
X (Twitter) Yes 
Axis LMS No 
Dropbox No 
Google Business Profile Yes 
Google Sheets No 
Instagram Yes 
Integrately No 
Microsoft Excel No 
Microsoft Exchange No 
Microsoft Outlook No 
OneLogin No 
Sage Accounting No 
Spotler Yes 
Stackreaction No 
Trello No 
WhatsApp Yes 
Xero No 
Zapier No 

Pricing Details

$17.00/month
Free - $0
Starter - $17 per user per month
Professional - $33 per user per month
Enterprise - $50 per user per month
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Spotler

Founded

2004

Country

The Netherlands

Website

spotler.com/en-gb/crm

Vendor Details

Company Name

Spotler

Founded

2016

Country

Netherlands

Website

spotler.com/en-gb/engage

Product Features

Appointment Reminder

Appointment Scheduling Yes 
Calendar Management Yes 
Call Reminders Yes 
Email Reminders Yes 
Online Booking No 
Payment Reminders No 
Recurring Appointments Yes 
Rescheduling Yes 
SMS Messaging No 
Two-Way Messaging Yes 

Construction CRM

Client Tracking Yes 
Contract Management No 
Forecasting Yes 
Project Management No 
Quote Management Yes 
Sales Management Yes 
Scheduling Yes 
Time Management Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management No 

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement Yes 
Customer Lifecycle Management Yes 
Health Score No 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Financial CRM

Account Alerts Yes 
Asset Management No 
Expense Tracking No 
Household Tracking No 
Influence Tracking No 
Lead Management Yes 
Marketing Management Yes 
Relationship Tracking Yes 
Team Assignments Yes 
Territory Management No 

Sales Tracking

Activity Dashboard Yes 
Alerts / Notifications Yes 
Appointment Scheduling No 
Call Logging Yes 
Comments / Notes Yes 
Custom Reports Yes 
Document Management Yes 
Email Templates No 
Interaction Tracking Yes 
Lead Management Yes 
Lead Scoring Yes 
Pipeline Management Yes 
Reporting / Analytics Yes 
Task Management Yes 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement No 
Multi-Account Management No 
Multi-User Collaboration No 
Post Scheduling No 
Reporting/Analytics No 
Social Media Monitoring No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis No 
Configurable Alerts No 
Customer Engagement No 
Dashboard No 
Impact Scoring No 
Influencer Tracking No 
Reputation Management No 
Sentiment Analysis No 
Trend Tracking No 

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