Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize our automatic speech-to-text technology to transcribe your content, or opt for manual transcription or professional services if preferred. Our online time-synchronous editor allows you to navigate seamlessly through your data and corresponding transcripts. You can download your transcripts in various file formats for added convenience. Organize your team of transcribers efficiently using tags and categories, while providing them support through our automatic voice-to-text capabilities. Integrate SpokenData into your applications via our REST API, which is designed to enhance the transcription accuracy by tailoring the voice-to-text functionality to your specific data domain, ultimately reducing labor costs. By enabling speech technologies within your applications through our API, you can confidently handle large volumes of data. We offer a customizable API that aligns with your unique requirements, and our support team is ready to assist you. Our voice-to-text solutions are specifically adapted to your data and its intended use, ensuring optimal accuracy in your transcripts. This service is ideal for web and mobile app developers, media monitoring agencies, and businesses involved in audio or video archiving, making it a valuable resource across various industries. Additionally, our commitment to precision and customization will enhance the overall efficiency of your transcription processes.
Description
IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.
API Access
Has API
No
API Access
Has API
No
Integrations
IBM Cloud
No
IBM Cloud Pak for Applications
No
IBM Watson
No
Integrations
IBM Cloud
Yes
IBM Cloud Pak for Applications
Yes
IBM Watson
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$0.01 per minute
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ReplayWell
Website
spokendata.com
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/watson-speech-to-text
Product Features
Speech Recognition
Audio Capture
Yes
Automatic Form Fill
No
Automatic Transcription
Yes
Call Analysis
Yes
Concatenated Speech
Yes
Continuous Speech
Yes
Customizable Macros
No
Multi-Languages
Yes
Specialty Vocabularies
Yes
Speech-to-Text Analysis
Yes
Variable Frequency
No
Voice Recognition
Yes
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No
Product Features
Transcription
AI / Machine Learning
No
Annotations
No
Audio/Video File Upload
No
Automatic Transcription
No
Collaboration Tools
No
File Sharing
No
For Manual Transcription
No
Full Text Search
No
Multi-Language Support
No
Natural Language Processing (NLP)
No
Playback Controls
No
Speech Recognition
No
Subtitles
No
Text Editor
No
Timecoding
No