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Average Ratings 5 Ratings

Total
ease
features
design
support

Description

Safeguard business service-level agreements by utilizing dashboards that enable monitoring of service health, troubleshooting alerts, and conducting root cause analyses. Enhance mean time to resolution (MTTR) through real-time event correlation, automated incident prioritization, and seamless integrations with IT service management (ITSM) and orchestration tools. Leverage advanced analytics, including anomaly detection, adaptive thresholding, and predictive health scoring, to keep an eye on key performance indicators (KPIs) and proactively avert potential issues up to 30 minutes ahead of time. Track performance in alignment with business operations through ready-made dashboards that not only display service health but also visually link services to their underlying infrastructure. Employ side-by-side comparisons of various services while correlating metrics over time to uncover root causes effectively. Utilize machine learning algorithms alongside historical service health scores to forecast future incidents accurately. Implement adaptive thresholding and anomaly detection techniques that automatically refine rules based on previously observed behaviors, ensuring that your alerts remain relevant and timely. This continuous monitoring and adjustment of thresholds can significantly enhance operational efficiency.

Description

Identify the key issues that impact online sales, site abandonment, or user satisfaction. Webeyez analyzes real user data in real time to assist sales and marketing teams in identifying technical issues that could impact online revenue. Get automatic alerts. You will be notified immediately if something isn't working and how much it is costing you to minimize revenue loss. Webeyez created a site score to help e-commerce and product managers understand the technical status of their webshops without any technical knowledge. Webeyez uses Artificial Intelligence to generate a high-level score for their site. This score provides a snapshot of the major technical issues that impact sales. The score is calculated by adding together goal success rates, goal durations, critical paths, page loads times, server and network times, and other factors. Our algorithm detects anomalies and alerts for drops in score and identifies the root cause.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AXYVOR Yes 
Adobe Commerce No 
BigCommerce No 
BlueCat Gateway Yes 
CloudApper iPaaS Yes 
CloudFabrix Yes 
Evolven Yes 
Google Tag Manager No 
Magento No 
SAP Store Yes 
Shopify No 
Splunk User Behavior Analytics Yes 
The Galileo Suite Yes 
WooCommerce No 

Integrations

AXYVOR No 
Adobe Commerce Yes 
BigCommerce Yes 
BlueCat Gateway No 
CloudApper iPaaS No 
CloudFabrix No 
Evolven No 
Google Tag Manager Yes 
Magento Yes 
SAP Store No 
Shopify Yes 
Splunk User Behavior Analytics No 
The Galileo Suite No 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

750
Price is based on monthly sessions
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/products/it-service-intelligence.html

Vendor Details

Company Name

Webeyez

Country

Israel

Website

www.webeyez.com

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

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