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Description
When ineffective troubleshooting leads to poor customer experiences or when there is insufficient visibility into diagnostics, Splunk® AR can assist in reducing mean-time-to-resolution (MTTR). Regardless of whether your team operates on the factory floor or manages cell towers, Splunk enables you to access mobile dashboards and data visualizations that are linked to specific assets, allowing even those without technical expertise to engage through user-friendly workflows and readily available information. Discover how our clients are leveraging Splunk Augmented Reality to enhance their operations. For instance, learn how Puget Sound Energy has successfully adopted Splunk AR to oversee facilities and enhance their response to outages by utilizing real-time data insights. This innovative approach not only streamlines their processes but also significantly improves customer satisfaction.
Description
Teams can express their ideas through live illustrations, augmented reality indicators, laser pointers, real-time speech-to-text transcription, and walkie-talkies, in addition to using common tools like chat messaging and screen sharing. With Tandem, you can establish global permissions and effortlessly access data via external business intelligence platforms. Our solution is compatible with Single-Sign-On (SSO) and integrates seamlessly with enterprise access directories. Utilizing our comprehensive logs ensures that high-level enterprise data remains accurate and well-organized for user and device registrations. Video conferencing is accessible across desktop, mobile, and headset devices, allowing your team to stay connected no matter where they are in your facility. Furthermore, users can showcase a detailed view of equipment and instruments through a video camera on a wearable headset, enabling them to troubleshoot objects swiftly and effectively. This functionality not only enhances collaboration but also significantly accelerates problem-solving processes within teams.
API Access
Has API
No
API Access
Has API
No
Integrations
ANY.RUN
Yes
CloudFabrix
Yes
CyCognito
Yes
NETGENIQ FABRIC
Yes
Integrations
ANY.RUN
No
CloudFabrix
No
CyCognito
No
NETGENIQ FABRIC
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.splunk.com/en_us/solutions/augmented-reality.html
Vendor Details
Company Name
Apprentice.io
Founded
2014
Country
United States
Website
www.apprentice.io/product/packages/tandem-collaboration