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Description
Our innovative products and solutions function seamlessly across multiple channels, encompassing voice and text communications, such as chat, video calls, and social media, to enhance both customer and employee support services. By prioritizing customer experience, we ensure that their feedback is acknowledged without delays or the hassle of navigating complicated menus. Our comprehensive analysis of all conversations allows us to gather crucial insights for optimizing sales strategies. The digital transformation and automation of routine tasks through self-service options in voice and text lead to significant cost savings from the outset. We stand out in the market due to our rapid solution deployment, ready-to-use products, and sophisticated toolsets that enable swift adjustments and ongoing development by either Spitch or our customers and partners. Our omnichannel virtual assistants are adept at managing both voice and text inquiries, effectively handling a wide range of tasks that include accurate intent recognition and fully automated processing of standard customer requests in natural language. This powerful technology not only simplifies interactions but also paves the way for continuous improvement in service delivery.
Description
Nowadays, almost every online activity necessitates the use of passwords and security questions, which has become an integral part of modern life. Managing all these credentials can be quite tedious and exasperating. The primary purpose behind these measures is to safeguard our identities, allowing us exclusive access to our accounts and personal data. Despite the frequent reports of security breaches that compromise our passwords, there remains a strong desire for streamlined and efficient login methods that enhance user experience while reducing operational expenses. We are convinced that voice recognition stands out as the most effective authentication method that can transform our daily interactions. By providing a swift, secure, and password-free login process, businesses can significantly decrease the costs associated with password management. Additionally, they can ensure adherence to biometric privacy regulations. The verification method involves comparing a person's voice against their distinctive voiceprint to confirm their identity. This approach not only guarantees that individuals are who they claim to be but also allows for the implementation of a unified model across diverse channels, thereby achieving true omnichannel effectiveness. Ultimately, embracing voice authentication can revolutionize how we interact with technology while prioritizing security.
API Access
Has API
API Access
Has API
Integrations
Avaya Cloud Office
Cisco AnyConnect
Five9
ForgeRock
Indent
Okta
Ping Identity
SAP Store
Salesforce
Vonage Business
Integrations
Avaya Cloud Office
Cisco AnyConnect
Five9
ForgeRock
Indent
Okta
Ping Identity
SAP Store
Salesforce
Vonage Business
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Spitch
Country
United States
Website
spitch.ai/
Vendor Details
Company Name
ValidSoft
Country
United States
Website
www.validsoft.com
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback