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Description
Introducing Spiral, a transformative tool that converts customer feedback into practical insights. Our advanced AI processes feedback from various channels, identifying potential issues before they escalate. With seamless integration, you can achieve powerful results and gain actionable insights, eliminating uncertainty while revealing specific challenges to address. The real-time tracking feature ensures that you remain informed around the clock through Sight AI™, allowing you to respond promptly. Designed to integrate effortlessly with the most widely used CRMs, Spiral adapts and scales alongside your business as it handles more feedback, refining its insights continuously. Speed up your operations by tackling concerns proactively, preventing minor problems from developing into significant crises by recognizing trends early on. Experience the convenience of identifying all issues simultaneously, as our AI diligently analyzes customer feedback throughout the day, enabling you to witness the positive impact on your business. By harnessing the power of real-time insights, you can make informed decisions that drive your success.
Description
Transform your driver feedback into significant actions that lead to better insights and improved outcomes. By utilizing WorkHound's mobile platform, frontline workers can easily share their feedback, which we thoroughly analyze and prioritize. This process equips you with daily actionable insights and essential tools to enhance operations. As a result, your frontline workers remain committed to your team, ensuring your business continues to thrive. Discover the latest engagement strategies for your drivers or frontline personnel. WorkHound was founded with the vision of making work enjoyable for everyone involved. Our platform is tailored specifically for those in the frontline workforce. We have empowered thousands of employees by offering a real-time, anonymous feedback mechanism. With our detailed analytics focused on your business challenges, we have assisted companies of various sizes in retaining their frontline employees, increasing profitability, and reducing costs. Originating in the trucking sector, we've tackled the staggering 95% average driver turnover rate head-on, leading to more stable work environments and happier employees. Ultimately, our commitment lies in fostering a culture where feedback translates into positive change and lasting success.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Spiral Technologies
Country
United States
Website
www.spiralup.co
Vendor Details
Company Name
WorkHound
Founded
2015
Country
United States
Website
workhound.com
Product Features
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Product Features
360 Degree Feedback
Dashboard
Yes
Feedback / Surveys
Yes
Progress Tracking
Yes
Question Library
Yes
Rater Selection
Yes
Self Service Portal
Yes
Supports External Reviewers
Yes
Employee Engagement
Benchmarking
No
Cultural Alignment
No
Employee Awards
No
Employee Guides
No
Employee Recognition
No
Feedback Management
No
Goal Management
No
Health & Wellness Programs
No
Performance Management
No
Pulse Surveys
No
Trucking
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Driver Management
No
Driver Settlements
No
Fuel Card Management
No
Fuel Management
No
Load Optimization
No
Maintenance Management
No
Mileage Tracking
No
Quote Management
No
Quotes/Estimates
No
Recruiting Management
No
Routing
No
Scheduling
No
Trip Logs
No
Vehicle Management
No
Vehicle Tracking
No
