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Description
SpiceX is a tool that enables organizations to connect disparate client data sources and workflows to provide exceptional customer service. Our customers are our greatest asset, and they are our most valuable asset. Low-code platform that enables data integration, case management, workflow management, and workflow management. This platform is the best for helping you transform your customer journey. Combine data from multiple sources into one interface. Your users will have the right data at the right time from the right system. Multiple data streams can be displayed in one view. Data can also be written to any number of connected systems. You can create the perfect platform for you business by combining the best-in class applications for each function into one interface. Instead of trying to find one-size-fits all business processes, use each application for its specific purpose. You can add an extra layer of security by restricting access to systems that are truth.
Description
iWay Service Manager (iSM) serves as an integration platform that provides swift access to precise and timely data across various systems, processes, and stakeholders, ensuring exceptional interoperability among diverse systems and information. This platform empowers users to develop robust and reusable business services utilizing existing applications, thereby promoting seamless application integration within a secure and scalable framework. iSM accommodates a broad array of connectors, enabling the incorporation of different services, including real-time, batch, streaming, structured and unstructured data, as well as cloud sources, blockchain applications, big data, social media, and machine-generated information. In addition, its sophisticated transformation services allow workflows to send and receive messages in formats such as JSON, XML, SWIFT, EDI, and HL7, enhancing flexibility and usability. Furthermore, the platform provides RESTful API support for RAML, Swagger, and Open API, which accelerates access to essential callable services, ultimately improving operational efficiency and response times. By leveraging these capabilities, organizations can achieve greater agility in their integration processes and drive more informed decision-making.
API Access
Has API
API Access
Has API
Integrations
Amazon Connect
Boomi
CallRail
Elavon
HubSpot CRM
HubSpot Customer Platform
IBM InfoSphere Master Data Management
NICE CXone Mpower
NICE Enlighten AI
Oracle Service
Integrations
Amazon Connect
Boomi
CallRail
Elavon
HubSpot CRM
HubSpot Customer Platform
IBM InfoSphere Master Data Management
NICE CXone Mpower
NICE Enlighten AI
Oracle Service
Pricing Details
$99.70 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SpiceX
Country
United States
Website
www.spicex.com
Vendor Details
Company Name
Cloud Software Group
Founded
2022
Country
United States
Website
www.ibi.com/products/ibi-iway-service-manager
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Low-Code Development
AI-Assisted Development
Business Process Automation
Collaborative Development
Data Aggregation and Publishing
Deployment Management
Drag & Drop
Integrations Management
Iteration Management
Performance Monitoring
Requirements Management
Templates
Visual Modeling
Web / Mobile App Development
Workflow Management
Workflow Management
Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration