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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SpiceX is a tool that enables organizations to connect disparate client data sources and workflows to provide exceptional customer service. Our customers are our greatest asset, and they are our most valuable asset. Low-code platform that enables data integration, case management, workflow management, and workflow management. This platform is the best for helping you transform your customer journey. Combine data from multiple sources into one interface. Your users will have the right data at the right time from the right system. Multiple data streams can be displayed in one view. Data can also be written to any number of connected systems. You can create the perfect platform for you business by combining the best-in class applications for each function into one interface. Instead of trying to find one-size-fits all business processes, use each application for its specific purpose. You can add an extra layer of security by restricting access to systems that are truth.

Description

The ibi Omni-Gen Data Integration Framework is a modern and highly scalable solution that offers robust technologies for data integration and cleansing, ensuring that your data is accurate, timely, consistent, and easily accessible. Its interoperable architecture shields users from the complexities of data management, facilitating the delivery of the appropriate data to the right location at the right moment, which leads to quicker and more informed decision-making. With Omni-Gen, organizations can effectively dismantle data silos, incorporate new data sources, transition from legacy systems, navigate mergers and acquisitions, and enhance their overall digital transformation outcomes. The framework includes advanced data profiling features that swiftly identify anomalies and uncover opportunities to improve data quality, match and merge records, and establish remediation protocols. You can integrate data from any source and format seamlessly into a universally recognized canonical model, making data handling more efficient. Furthermore, instead of merely enforcing data governance, it enables a comprehensive and historical browser view of all golden records managed across various functional domains, enhancing transparency and control. This comprehensive approach ensures that organizations can maintain high standards of data integrity while also supporting strategic initiatives.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dentrix Yes 
Elavon Yes 
FedEx Ship Manager Yes 
Five9 Yes 
GoHighLevel Yes 
GoTo Connect Yes 
GoTo Connect Contact Center Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
IBM Watson Yes 
Mailgun Yes 
NiCE CXone Mpower Yes 
Oracle Service Yes 
RingCentral RingCX Yes 
Salesforce Yes 
Textel Yes 
Twilio Yes 
Ushur Yes 
Zapier Yes 

Integrations

Dentrix No 
Elavon No 
FedEx Ship Manager No 
Five9 No 
GoHighLevel No 
GoTo Connect No 
GoTo Connect Contact Center No 
HubSpot CRM No 
HubSpot Customer Platform No 
IBM Watson No 
Mailgun No 
NiCE CXone Mpower No 
Oracle Service No 
RingCentral RingCX No 
Salesforce No 
Textel No 
Twilio No 
Ushur No 
Zapier No 

Pricing Details

$99.70 per month
Purchased in blocks of 10 Users ($997.00/month). Provides full access to the platform including access to the automation suite.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SpiceX

Country

United States

Website

www.spicex.com

Vendor Details

Company Name

Cloud Software Group

Founded

2022

Country

United States

Website

www.ibi.com/products/ibi-omni-gen

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Low-Code Development

AI-Assisted Development Yes 
Business Process Automation Yes 
Collaborative Development Yes 
Data Aggregation and Publishing Yes 
Deployment Management Yes 
Drag & Drop Yes 
Integrations Management Yes 
Iteration Management Yes 
Performance Monitoring Yes 
Requirements Management Yes 
Templates Yes 
Visual Modeling Yes 
Web / Mobile App Development Yes 
Workflow Management Yes 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow Yes 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management Yes 
Graphical Workflow Editor Yes 
Mobile Access Yes 
No-Code Yes 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

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