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Description
Convert audio and video files into written text effortlessly. Achieve high-quality transcriptions for podcasts utilizing specialized speech recognition tailored to specific industries. SpeechText.AI stands out as an advanced software solution designed for transforming spoken content into text format. Users can easily upload their audio or video files and benefit from AI transcription that accommodates various formats and languages. Choose your relevant domain and audio type from established categories to enhance the accuracy of transcribing industry-specific terminology. Upon selecting the appropriate settings, the sophisticated transcription engine employs cutting-edge deep neural network models to produce text that closely resembles human accuracy. Additionally, users can interactively edit, search, and validate their transcriptions using intuitive editing tools, with the flexibility to export the final content in multiple formats. The array of exceptional features within SpeechText.AI ensures that audio and video transcription is accomplished in mere seconds, thanks to its robust speech recognition capabilities. With its user-friendly interface and advanced technology, SpeechText.AI is poised to meet all your transcription needs.
Description
Phone conversations are a more common channel for companies to communicate with customers than any other channel. This is a goldmine of untapped information. Listening to every customer call can be costly, time-consuming, and not practical. Only a small percentage of calls are reviewed. These voice interactions allow you to hear the real voice of your customers and get to the bottom of their concerns.
Our highly accurate and automated speech-to text transcription can transform unstructured voice data into transcripts which can be integrated into analytics platforms. Voci allows you to improve agent quality
Monitoring, Enhance the Customer Experience, Extract Competitive Intelligence and Ensure Compliance
API Access
Has API
API Access
Has API
Pricing Details
$19 one-time payment
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SpeechText.AI
Founded
2019
Country
Germany
Website
speechtext.ai
Vendor Details
Company Name
Medallia
Founded
2001
Country
United States
Website
vocitec.com
Product Features
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Product Features
Speech Analytics
Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback
Speech Recognition
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
Workforce Optimization (WFO)
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning