Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SpeechPro specializes in reselling advanced speech technologies, alongside voice and facial biometrics, and provides comprehensive audio and video recording, processing, and analysis solutions. As one of the rare companies globally that offers both voice and facial recognition modalities, SpeechPro is dedicated to fostering long-lasting, trust-based relationships with its clients. The company's innovative technologies and solutions are utilized by both private enterprises and governmental organizations across more than 70 countries. To ensure clients gain mastery over their products, SpeechPro provides extensive training, expert consulting, and customization services. With a commitment to empowering individuals, their offerings aim to enhance the safety, confidentiality, and comfort of human interactions with digital environments. Ultimately, these efforts are designed to contribute significantly to the success of their clients' businesses, showcasing industry-leading audio forensics solutions. By continuously evolving their technology, SpeechPro remains at the forefront of the industry.
Description
Katalina Technologies has created VoiceGuide IVR, an inbound and outbound interactive voice reply (IVR) and automatic number distributor (ACD). VoiceGuide IVR is configurable and easy-to-use, allowing for rich, omnichannel, personalized interactive experiences. VoiceGuide IVR is available as an on-premise service or cloud service. It features a graphical callflow designer that makes it easy to create and manage callflows. This allows call center executives to make changes easily. VoiceGuide IVR also offers speech recognition, text to speech conversion, biometric authentication and multilingual support.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99.00/one-time
Professional : $ 99 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Enterprise : $ 199 / line
Professional + Dialer : $ 249 / line
Enterprise + Dialer : $ 349 / line
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SpeechPro
Founded
2001
Country
United States
Website
speechpro-usa.com
Vendor Details
Company Name
Katalina Technologies Pty Ltd
Founded
1996
Country
Australia
Website
www.voiceguide.com
Product Features
Product Features
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes