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Description
Specialty Answering Service stands out as a premier call center provider, assisting rapidly expanding companies in closing sales while offering exceptional live customer support around the clock. With friendly virtual receptionists and personalized call management, SAS ensures a remarkable virtual office experience. Currently, thousands of small businesses are taking advantage of our services, and our live-operator answering service is recognized as a leader in the field. We handle everything from message taking and phone orders to bilingual services and comprehensive virtual office solutions. It's interesting to note that 81% of organizations known for excellent customer service have a competitive edge over their rivals. You can trust that we consistently deliver the utmost quality care to your clientele. Understanding the importance of keeping expenses low, we offer our services at prices that suit any financial plan. Our team is dedicated to collaborating with you to develop a customized strategy that aligns perfectly with the unique needs of your business. With our expertise and commitment, we strive to enhance your customer interactions and support your growth.
Description
eReceptionist is a service that operates under the reputable j2 Global (NASDAQ:JCOM), a recognized leader in the industry. The company boasts a rapidly expanding network that covers over 4,200 cities across 49 countries and six continents, catering to more than 11 million subscribers globally. eReceptionist provides an advanced virtual receptionist service, which is a cutting-edge, on-demand voice communication solution. This innovative system enables mobile professionals, remote workers, small enterprises, and independent entrepreneurs to project a more polished image and enhance their productivity levels. By choosing eReceptionist, clients can enjoy the same level of quality and professionalism associated with Fortune 500 corporate phone systems, all without incurring hefty equipment costs or fees. The service offers economical call forwarding options that can direct calls to a home phone, office phone, mobile device, or voicemail. Additionally, users can assign extensions to up to three different numbers to manage call diversion effectively. Any unanswered calls can conveniently go to voicemail, and users can access their messages through the convenient voicemail-by-email feature, ensuring they never miss important communications. With eReceptionist, businesses can streamline their communication processes and enhance their overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Desktop.com
No
Facebook
Yes
Google
Yes
PhoneNumberGuy
No
X (Twitter)
Yes
Integrations
Desktop.com
Yes
Facebook
No
Google
No
PhoneNumberGuy
Yes
X (Twitter)
No
Pricing Details
$34 per month
Free Trial
Yes
Free Version
No
Pricing Details
$79 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SAS
Founded
1985
Country
United States
Website
www.specialtyansweringservice.net/answering-services/
Vendor Details
Company Name
j2 Global
Country
United States
Website
www.evoice.com
Product Features
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
Yes
Web Conferencing
Yes
Softphone
Audio / Video Conferencing
Yes
Call Logging
Yes
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes
