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features
design
support

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Description

Speakly AI is a conversational intelligence platform designed for B2B SaaS that leverages advanced technologies such as large language models, natural language processing, and voice recognition to turn customer interactions into valuable business insights. This platform offers real-time AI support, enabling sales and service teams to access live prompts, summaries, suggestions for next steps, assessments of customer intent and preferences, as well as compliance-aware guidance, allowing for quicker and more effective responses during conversations. Among its features are solutions like Sales Insight, which provides analytics across various communication channels, and the Real-Time AI Assistant (Expert) that aids live agents, alongside analytical tools that reveal the motivations behind customer choices, pinpoint performance drivers, and present dashboards and insights without the need for manual evaluations. By integrating these capabilities, Speakly AI enhances the overall efficiency and effectiveness of communication strategies for businesses.

Description

Launch diverse marketing initiatives through various platforms such as WhatsApp, Facebook Messenger, and Google Business Messaging, among others. Maximize sales opportunities by crafting effective conversational flows, executing omnichannel strategies, and thoroughly analyzing performance reports to achieve your goals. Foster engagement by delivering detailed responses to customers through rich snippets, tailored to accommodate different situations. Enhance the customer experience by effectively visualizing and populating data for easier understanding. Leverage an AI chatbot that continually improves its capabilities with every interaction, ensuring seamless communication. Automatically categorize inquiries to connect them with the appropriate agents, facilitate handoffs as necessary, and maintain comprehensive oversight of customer support operations. Intelligent assistants utilize natural language processing to discern each user's intent, providing targeted solutions based on that understanding. The responses are generated using advanced pattern recognition techniques and metadata extraction from various service providers or databases. Ensure you monitor all activities across your channels to nurture strong customer relationships, while also adapting your strategies based on real-time feedback and insights. This comprehensive approach not only streamlines communication but also fosters loyalty among your customer base.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
WhatsApp Yes 
ChatGPT Yes 
Discord Yes 
Facebook Messenger No 
Gemini Yes 
GitHub Yes 
Gmail Yes 
Google Business Messages No 
Google Cloud Platform Yes 
Google Docs Yes 
Google Hangouts No 
Instagram No 
LinkedIn Yes 
Medium Yes 
Microsoft Teams No 
Notion Yes 
OpenAI Yes 
Skype No 
X (Twitter) Yes 

Integrations

Slack Yes 
WhatsApp Yes 
ChatGPT No 
Discord No 
Facebook Messenger Yes 
Gemini No 
GitHub No 
Gmail No 
Google Business Messages Yes 
Google Cloud Platform No 
Google Docs No 
Google Hangouts Yes 
Instagram Yes 
LinkedIn No 
Medium No 
Microsoft Teams Yes 
Notion No 
OpenAI No 
Skype Yes 
X (Twitter) No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Speakly

Founded

2026

Country

United States

Website

www.speakly.ai/

Vendor Details

Company Name

Twixor

Country

India

Website

twixor.com

Product Features

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Alternatives

Alternatives

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