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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

By default, conversations remain private and can be erased whenever desired. Whether you are sharing your thoughts alone or with a group, you can document every aspect of your important ideas, with support for 99 different languages. Gain a deeper understanding of your discussions through insightful summaries and key takeaways. Enhance your communication by distributing these summaries to others. In a diverse world where not everyone shares your native language, it's still possible to engage in meaningful dialogue across several languages. Spacebar caters to 99 languages, allowing you to immerse yourself in conversations without the fear of forgetting any important details, as it assists you in retaining all the crucial points discussed. This way, your voice can resonate with a broader audience, enriching the exchange of ideas and perspectives.

Description

IBM Watson® Speech to Text technology offers rapid and precise speech transcription across various languages, catering to diverse applications like customer self-service, support for agents, and speech analytics. You can quickly initiate your experience using our sophisticated machine learning models right away or tailor them specifically to your needs. Leverage a Watson-driven virtual assistant to handle frequent inquiries in call centers over the phone. Enhance call center efficiency by analyzing conversation records to swiftly spot emerging trends, customer issues, sentiments, non-compliant actions, and more. AI-driven real-time support can significantly elevate agent productivity and success during customer interactions by facilitating instant access to relevant documents and intranet data. As agents engage with customers, Watson actively monitors the dialogue, transcribes the conversation, retrieves pertinent information from resources, and delivers responses to the agent almost instantaneously, thereby streamlining the service process. This innovative approach not only improves the overall customer experience but also empowers agents to provide more informed responses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

IBM Cloud No 
IBM Cloud Pak for Applications No 
IBM Watson No 
MetaStreet Yes 

Integrations

IBM Cloud Yes 
IBM Cloud Pak for Applications Yes 
IBM Watson Yes 
MetaStreet No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$0.01 per minute
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Spacebar

Website

spacebar.fm/

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/cloud/watson-speech-to-text

Product Features

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Alternatives

Alternatives

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Azure AI Speech

Microsoft
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