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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Stay ahead of the game and provide your clients with real-time updates to keep them informed and assured. Our advanced monitoring automation takes care of the heavy lifting, allowing you to focus on what truly matters. You can have peace of mind knowing that support is just a call away, whether you need to address helpdesk inquiries or connect directly with your account manager. Everyone in your organization stays informed about the latest developments, ensuring consistent communication. With a status page accessible to the public on any mobile device, users can easily check the latest happenings from anywhere. In today’s world, customers appreciate honesty and transparency; by openly addressing any downtime issues, you can foster a stronger sense of trust. The system is designed to prioritize the most recent updates on the status page, ensuring information is always current. Implementing a proactive strategy minimizes the risk of overwhelming your helpdesk with questions and concerns. Additionally, streamline updates effortlessly by scheduling automatic displays of planned maintenance, making the process stress-free for everyone involved. Ultimately, this approach not only enhances communication but also strengthens your relationship with customers.

Description

ilert serves as a comprehensive solution for IT alerting, on-call management, and incident communication, enabling DevOps teams to address incidents more swiftly. The platform offers smooth integration with various monitoring tools, enhancing their capabilities through dependable alert notifications, efficient on-call scheduling, automatic escalation procedures, and dedicated status pages. Developed in Germany, ilert is exclusively hosted by cloud service providers that maintain data centers within Europe. Additionally, it adheres to GDPR regulations and holds ISO 27001 certification, ensuring a high standard of data protection and security. This commitment to compliance reinforces ilert's dedication to providing a trustworthy service for its users.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Datadog Yes 
New Relic Yes 
Dash0 No 
Datto RMM No 
Easyflow No 
GitHub No 
Icinga No 
Microsoft Teams No 
Oh Dear No 
PagerDuty Yes 
Quickwork No 
ServiceNow No 
Slack No 
SolarWinds Pingdom Yes 
Stackreaction No 
Uptime.com No 
UptimeRobot Yes 
Zendesk No 
Zendesk Connect No 

Integrations

Datadog Yes 
New Relic Yes 
Dash0 Yes 
Datto RMM Yes 
Easyflow Yes 
GitHub Yes 
Icinga Yes 
Microsoft Teams Yes 
Oh Dear Yes 
PagerDuty No 
Quickwork Yes 
ServiceNow Yes 
Slack Yes 
SolarWinds Pingdom No 
Stackreaction Yes 
Uptime.com Yes 
UptimeRobot No 
Zendesk Yes 
Zendesk Connect Yes 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sorry

Country

United Kingdom

Website

www.sorryapp.com

Vendor Details

Company Name

ilert

Founded

2011

Country

Germany

Website

www.ilert.com

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Website Monitoring

Availability Testing Yes 
Event Logs Yes 
Event-Based Notifications No 
FTP Monitoring Yes 
Mail Server Monitoring No 
Maintenance Scheduling Yes 
Performance Metrics Yes 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting Yes 

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