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Description
The Sonoran CMS stands out as the premier and most sophisticated Community Management System tailored for gaming communities. Explore some of the innovative features we offer below. From an exclusive patrol log system featuring automatic hour tracking to a comprehensive member application and customizable community forms, Sonoran CMS empowers you with complete customization capabilities. You can freely arrange the layout of your custom rosters according to your preferences, utilizing both standard and advanced automatic column types. This flexibility allows you to craft rosters that are perfectly suited to your community's specific requirements, eliminating the need for cumbersome third-party applications. Additionally, you can easily replicate entire departments, ranks, or copy permissions, which enhances your ability to create multiple ranks within each department, with each rank automatically updating permissions for users. The user-friendly design ensures that managing your community is both efficient and tailored to meet your unique needs.
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
API Access
Has API
API Access
Has API
Integrations
Campaign Monitor
Mailchimp
Okta
Quaeris
Slack
Sunshine Conversations
Zapier
Zendesk
Zendesk Chat
Zendesk Connect
Integrations
Campaign Monitor
Mailchimp
Okta
Quaeris
Slack
Sunshine Conversations
Zapier
Zendesk
Zendesk Chat
Zendesk Connect
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$9 per agent per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Sonoran CMS
Founded
2019
Website
info.sonorancms.com/why-choose-sonoran-cms/why-choose-sonoran-cms
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management