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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

To achieve increased sales, profitability, and brand visibility, retailers must communicate effectively with customers at every interaction point. Sonetto® PXM on Azure delivers a responsive solution that focuses on the customer while offering a competitive advantage. This platform streamlines the management of product information across various channels, regions, and market segments. Utilizing patented technology, Sonetto® PXM enhances the operations of global retailers by automating essential processes such as data cleaning, product management, categorization, and merchandising. The growing gap between what customers desire and what retailers can deliver is becoming more pronounced. Customers now anticipate transparency and a smooth, enriching buying experience that reflects their individual lifestyles and preferences. Conversely, retailers face significant challenges in adapting their product management practices to align with customer expectations, all while dealing with issues related to subpar product quality and the rising costs and complexities of IT infrastructure. As this tension escalates, it becomes increasingly crucial for retailers to bridge this divide and prioritize a customer-focused approach.

Description

Shoppers entering retail spaces are seeking not just transactions, but also memorable experiences and moments of delight, such as the convenience of picking up or returning online orders in-store or catching a compelling discount from a sales associate on an item they've been eyeing. Yet, many retailers find themselves hindered by outdated point of sale (POS) systems that fail to support the modern, customer-focused capabilities required today. TCS OmniStoreTM emerges as a groundbreaking unified commerce platform that transforms the shopping experience by placing itself at the core of retail operations. This solution addresses the challenges faced by retailers burdened with a disjointed array of systems that cannot keep pace with changing consumer demands. It enables businesses to seamlessly orchestrate integrated multichannel customer journeys while rapidly developing new services and applications without the limitations of traditional channels. Furthermore, it allows customers to enjoy the freedom to checkout from any location within the store, ensuring that retail environments remain consistently engaging and interconnected, fostering unique micro-experiences that resonate with shoppers. Ultimately, TCS OmniStoreTM empowers retailers to elevate their customer interactions in a competitive marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AODocs No 
Acquia Cloud Platform No 
Actifio No 
Adenza No 
Amazon Web Services (AWS) No 
Apigee No 
Appian No 
Avaya Aura No 
Bosch IoT Suite No 
CA Flowdock No 
Cloudera No 
Infor CRM No 
Informatica Cloud Application Integration No 
Microsoft 365 No 
MongoDB No 
MuleSoft Anypoint Platform No 
Oracle Cloud Infrastructure No 
SAP Cloud Platform No 

Integrations

AODocs Yes 
Acquia Cloud Platform Yes 
Actifio Yes 
Adenza Yes 
Amazon Web Services (AWS) Yes 
Apigee Yes 
Appian Yes 
Avaya Aura Yes 
Bosch IoT Suite Yes 
CA Flowdock Yes 
Cloudera Yes 
Infor CRM Yes 
Informatica Cloud Application Integration Yes 
Microsoft 365 Yes 
MongoDB Yes 
MuleSoft Anypoint Platform Yes 
Oracle Cloud Infrastructure Yes 
SAP Cloud Platform Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IVIS Group

Founded

1994

Country

United Kingdom

Website

www.ivisgroup.com/sonetto/

Vendor Details

Company Name

Tata Consultancy Services

Founded

1968

Country

India

Website

www.tcs.com/omnistore-unified-commerce-solution

Product Features

Product Lifecycle Management

Change Management No 
Compliance Management No 
Cost Tracking No 
Design Management No 
Document Management No 
Product Data Management Yes 
Project Management No 
Requirements Management No 
Supplier Management No 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Alternatives

Alternatives