Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
A platform designed for life scientists focusing on data science. Transform your microbiome investigations into actionable insights and expedite the introduction of innovative, safe, and efficient products to the marketplace. By integrating appropriate data science methodologies and collaborative tools, you can achieve swift progress in cancer treatment advancements. Enhance your research efforts, foster innovation, and create substantial value through the implementation of effective digital technologies that enhance agricultural output. You can easily import both small and large datasets, organizing them using our provided templates or customizing your own structure. Our format inference technology generates parsing functions while allowing you to make adjustments without any coding required. Utilize our user-friendly import interfaces or command-line tools for bulk data uploads. Your information represents more than mere data points; Solvuu automatically provides pertinent summary statistics and produces engaging, interactive visualizations. Dive deep into your data for immediate insights and manipulate it freely as necessary, ensuring a thorough understanding of your research findings. With this platform, you will efficiently harness the power of your data for impactful results.
Description
eGain Analytics simplifies the process of measuring, analyzing, and enhancing contact center operations, knowledge, and web customer interactions. Effortlessly generate insightful reports, charts, and dashboards. You can manipulate the data in countless ways to effectively steer your business practices. Evaluate performance metrics by agent, queue, call type, category, and beyond. With its highly adaptable report builder wizard, users can group, sort, and analyze data across various business hierarchies for a comprehensive perspective. Contact center supervisors can access a wealth of information, with metrics like contact volumes, abandonment rates, response times, and service levels providing just an introductory glimpse. Meanwhile, knowledge managers can examine article views, gather feedback, analyze search patterns, and track contact deflection, among many other insights. This multifaceted approach not only aids in decision-making but also promotes continuous improvement across all areas of customer service.
API Access
Has API
No
API Access
Has API
No
Integrations
Talkdesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Solvuu
Founded
2013
Country
United States
Website
solvuu.com
Vendor Details
Company Name
eGain Corporation
Founded
1997
Country
United States
Website
www.egain.com/products/analytics/
Product Features
Data Science
Access Control
No
Advanced Modeling
No
Audit Logs
No
Data Discovery
No
Data Ingestion
No
Data Preparation
No
Data Visualization
No
Model Deployment
No
Reports
No