Average Ratings 0 Ratings
Average Ratings 3 Ratings
Description
Evaluate employee performance through 15 comprehensive online reports, visual graphs, and an extensive call log featuring a click-to-play option. Enhance productivity and optimize call center workflows by equipping managers with the crucial insights required for informed business choices. Access your analytics on a real-time dashboard for immediate feedback. Utilize screen captures and live webcam surveillance to gain a thorough understanding of agents' activities as they occur. For further detailed evaluation, seamlessly export your Call Log data to Microsoft Excel with just a few clicks. Your team will implement a ready-to-use application, eliminating the need for IT professionals to configure and establish a remote connection to individual computers. Additionally, users will be unable to view or modify softphone settings independently, which helps safeguard the SIP server and prevent erroneous configuration changes. Softphone.Pro offers a diverse array of integration possibilities, allowing for effortless implementation of screen pop-up and click-to-call features in any software platform with little hassle. This flexibility enhances overall operational efficiency while ensuring that all communication tools function harmoniously within your existing systems.
Description
Protect your communications by ensuring your VoIP calls are encrypted and safe from eavesdropping. If you value your privacy during conversations, you’ll appreciate our complimentary encryption services for all types of communications, including text, voice, and video, utilizing TLS/SRTP and ZRTP protocols. Our VoIP softphone seamlessly integrates with your contacts, providing a consolidated list for quick access from various sources such as Outlook, Windows, Mac, LDAP, XMPP, XCAP, as well as mobile platforms like Android and iOS. You can also easily identify incoming calls before answering, enhancing your communication experience. Zoiper is compatible with a wide array of operating systems, whether you are on macOS, Linux, or Windows, and also supports iOS, Android, and web browsers. We strive to continuously improve our offerings and expand our compatibility. Forget the complex jargon; our solution encompasses Audio, Video, Fax, Presence, and Instant Messaging, all accessible through a user-friendly interface designed for your convenience. With Zoiper, you can communicate confidently and efficiently across multiple platforms.
API Access
Has API
No
API Access
Has API
No
Integrations
CALLEY
No
FlyNumber
No
Freshdesk
No
LDAP
No
My Call Cloud
No
Nimble
No
Telnyx
No
VoiceSpin
No
Integrations
CALLEY
Yes
FlyNumber
Yes
Freshdesk
Yes
LDAP
Yes
My Call Cloud
Yes
Nimble
Yes
Telnyx
Yes
VoiceSpin
Yes
Pricing Details
$19 one-time payment
Free Trial
No
Free Version
No
Pricing Details
$4.99/one-time
$4.99 for iPhone and Android
€39.95 for Windows/Mac
€39.95 for Windows/Mac
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Vedisoft
Country
Russian Federation
Website
softphone.pro/en/index
Vendor Details
Company Name
Zoiper
Country
Bulgaria
Website
www.zoiper.com
Product Features
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Product Features
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
Yes
Voice Quality Enhancement
No
Softphone
Audio / Video Conferencing
Yes
Call Logging
No
Call Recording
Yes
Call Transfer
Yes
Caller Identification
Yes
Chat / Messaging
Yes
Contact Management
Yes
Fax Management
Yes