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support

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Description

Sockeye is a CMMS scheduling bolt-on that transforms how maintenance teams schedule work. It connects directly to any CMMS or EAM through read/write integration, giving users a live, visual schedule that updates in real time. By layering on top of your existing maintenance system, Sockeye makes it possible to streamline or even outsource scheduling—without changing your core software. Automation is built into every part of Sockeye. It automatically matches available labor to ready-to-schedule work orders, ensuring each technician’s capacity is optimized. The intuitive drag-and-drop interface makes rescheduling quick and easy, dramatically reducing the time it takes to create and adjust plans. Plus, you can explore Sockeye risk-free with a fully configured test environment and free trial — no IT setup required.

Description

Zapium delivers an all-in-one maintenance management solution that simplifies asset operations by integrating CMMS, facility maintenance, and field maintenance workflows into a unified platform. It offers powerful automation for work order creation, preventive and predictive maintenance, and inventory management, significantly reducing operational bottlenecks. With AI-assisted issue recognition and IoT monitoring, Zapium enables teams to diagnose problems faster and proactively address failures. Technicians receive real-time notifications, embedded checklists, smart forms, and mobile-accessible job details to streamline field execution. The platform enhances visibility through geo-tagged logs, approval workflows, and cross-team access to asset histories and maintenance records. Organizations across industries—from retail and HVAC to oil & gas, manufacturing, education, and hospitality—use Zapium to improve reliability and reduce costs. Robust reporting and analytics help maintenance leaders track performance, uncover inefficiencies, and optimize asset lifecycles. Configurable, secure, and backed by strong onboarding and support, Zapium stands out as a modern, easy-to-use solution for maintenance excellence.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

4site Yes 
Accruent Maintenance Connection Yes 
CalemEAM Yes 
FMX Yes 
HxGN EAM Yes 
IBM Maximo Application Suite Yes 
JD Edwards EnterpriseOne Yes 
Mainsaver Yes 
QAD Redzone Yes 
SAP EAM Yes 

Integrations

4site No 
Accruent Maintenance Connection No 
CalemEAM No 
FMX No 
HxGN EAM No 
IBM Maximo Application Suite No 
JD Edwards EnterpriseOne No 
Mainsaver No 
QAD Redzone No 
SAP EAM No 

Pricing Details

Sockeye is a month-to-month subscription with no penalty for cancellation. Each subscription price includes training, hosting, dedicated support, and regular updates.

The monthly rate is determined based on:
– Type of integration (a simple file-based integration vs. a full API based integration)
– Number of locations you’ll use Sockeye for (increasing volume discount based on number of locations)

Sockeye also provides an annual payment option with an additional 10% discount.
Free Trial Yes 
Free Version No 

Pricing Details

$10/user/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sockeye Technologies Inc.

Founded

2014

Country

Canada

Website

www.getsockeye.com

Vendor Details

Company Name

Zapium

Founded

2018

Country

United States

Website

www.zapium.com

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling Yes 
Task Management Yes 

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Maintenance Management

Asset Tracking No 
Billing & Invoicing No 
Calibration Management No 
Dispatch Management No 
Inventory Control No 
Inventory Management No 
Key & Lock Management No 
Mobile Access No 
Planning Calendar No 
Predictive Maintenance No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Preventive Maintenance

Condition Monitoring No 
Inspection Management No 
Maintenance Scheduling No 
Mobile Access No 
Predictive Maintenance No 
Purchasing No 
Reminders No 
To-Do List No 
Vendor Management No 
Work Order Management No 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance No 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management No 

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