Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sockeye is a CMMS scheduling bolt-on that transforms how maintenance teams schedule work. It connects directly to any CMMS or EAM through read/write integration, giving users a live, visual schedule that updates in real time. By layering on top of your existing maintenance system, Sockeye makes it possible to streamline or even outsource scheduling—without changing your core software.
Automation is built into every part of Sockeye. It automatically matches available labor to ready-to-schedule work orders, ensuring each technician’s capacity is optimized. The intuitive drag-and-drop interface makes rescheduling quick and easy, dramatically reducing the time it takes to create and adjust plans. Plus, you can explore Sockeye risk-free with a fully configured test environment and free trial — no IT setup required.
Description
Our cloud-based work order management solution is more than just a remote help desk—it’s a tool designed to save you time, reduce costs, and perhaps even preserve your peace of mind. Are you fed up with dealing with sticky notes for work orders, constantly updating spreadsheets, misplacing project details, and handling colleagues' maintenance requests during lunch? If so, consider subscribing to WorkTrakkerPRO. In mere seconds, you can get started, and before you know it, our user-friendly help desk software will revolutionize your workflow. Specifically designed for K–12 educational institutions, this work order tracking system encompasses all the necessary features to streamline your manual tasks. You’ll be able to report, track, and manage every request effortlessly, while also scheduling preventive maintenance tasks in advance, ensuring nothing falls through the cracks. The best part is that you receive an immediate overview of your work orders and their statuses, eliminating the need for hallway interruptions or constant follow-ups with maintenance staff. Ultimately, this leads to a more organized environment where everyone is satisfied and knows exactly what to expect.
API Access
Has API
Yes
API Access
Has API
No
Integrations
4site
Yes
Accruent Maintenance Connection
Yes
CalemEAM
Yes
FMX
Yes
HxGN EAM
Yes
IBM Maximo Application Suite
Yes
JD Edwards EnterpriseOne
Yes
Mainsaver
Yes
QAD Redzone
Yes
SAP EAM
Yes
Integrations
4site
No
Accruent Maintenance Connection
No
CalemEAM
No
FMX
No
HxGN EAM
No
IBM Maximo Application Suite
No
JD Edwards EnterpriseOne
No
Mainsaver
No
QAD Redzone
No
SAP EAM
No
Pricing Details
Sockeye is a month-to-month subscription with no penalty for cancellation. Each subscription price includes training, hosting, dedicated support, and regular updates.
The monthly rate is determined based on:
– Type of integration (a simple file-based integration vs. a full API based integration)
– Number of locations you’ll use Sockeye for (increasing volume discount based on number of locations)
Sockeye also provides an annual payment option with an additional 10% discount.
The monthly rate is determined based on:
– Type of integration (a simple file-based integration vs. a full API based integration)
– Number of locations you’ll use Sockeye for (increasing volume discount based on number of locations)
Sockeye also provides an annual payment option with an additional 10% discount.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Sockeye Technologies Inc.
Founded
2014
Country
Canada
Website
www.getsockeye.com
Vendor Details
Company Name
Networks & More!
Website
www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
No
Technician Management
Yes
Work Order Management
Yes
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
No
Inventory Control
No
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
Yes
Task Management
Yes
Product Features
Work Order
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Inventory Control
Yes
Job Management
No
Preventive Maintenance
Yes
Quotes / Estimates
No
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
Yes