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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sockeye is a CMMS scheduling bolt-on that transforms how maintenance teams schedule work. It connects directly to any CMMS or EAM through read/write integration, giving users a live, visual schedule that updates in real time. By layering on top of your existing maintenance system, Sockeye makes it possible to streamline or even outsource scheduling—without changing your core software. Automation is built into every part of Sockeye. It automatically matches available labor to ready-to-schedule work orders, ensuring each technician’s capacity is optimized. The intuitive drag-and-drop interface makes rescheduling quick and easy, dramatically reducing the time it takes to create and adjust plans. Plus, you can explore Sockeye risk-free with a fully configured test environment and free trial — no IT setup required.

Description

Our cloud-based work order management solution is more than just a remote help desk—it’s a tool designed to save you time, reduce costs, and perhaps even preserve your peace of mind. Are you fed up with dealing with sticky notes for work orders, constantly updating spreadsheets, misplacing project details, and handling colleagues' maintenance requests during lunch? If so, consider subscribing to WorkTrakkerPRO. In mere seconds, you can get started, and before you know it, our user-friendly help desk software will revolutionize your workflow. Specifically designed for K–12 educational institutions, this work order tracking system encompasses all the necessary features to streamline your manual tasks. You’ll be able to report, track, and manage every request effortlessly, while also scheduling preventive maintenance tasks in advance, ensuring nothing falls through the cracks. The best part is that you receive an immediate overview of your work orders and their statuses, eliminating the need for hallway interruptions or constant follow-ups with maintenance staff. Ultimately, this leads to a more organized environment where everyone is satisfied and knows exactly what to expect.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

4site Yes 
Accruent Maintenance Connection Yes 
CalemEAM Yes 
FMX Yes 
HxGN EAM Yes 
IBM Maximo Application Suite Yes 
JD Edwards EnterpriseOne Yes 
Mainsaver Yes 
QAD Redzone Yes 
SAP EAM Yes 

Integrations

4site No 
Accruent Maintenance Connection No 
CalemEAM No 
FMX No 
HxGN EAM No 
IBM Maximo Application Suite No 
JD Edwards EnterpriseOne No 
Mainsaver No 
QAD Redzone No 
SAP EAM No 

Pricing Details

Sockeye is a month-to-month subscription with no penalty for cancellation. Each subscription price includes training, hosting, dedicated support, and regular updates.

The monthly rate is determined based on:
– Type of integration (a simple file-based integration vs. a full API based integration)
– Number of locations you’ll use Sockeye for (increasing volume discount based on number of locations)

Sockeye also provides an annual payment option with an additional 10% discount.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sockeye Technologies Inc.

Founded

2014

Country

Canada

Website

www.getsockeye.com

Vendor Details

Company Name

Networks & More!

Website

www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance Yes 
Purchasing No 
Scheduling Yes 
Service History Tracking No 
Technician Management Yes 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling Yes 
Task Management Yes 

Product Features

Work Order

Contract Management No 
Customer Database No 
Dispatch Management Yes 
Inventory Control Yes 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management Yes 

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