Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Sociality.io is an all-in-one social media management platform developed to meet the needs of enterprises and digital agencies, allowing them to streamline social media management workflow across all teams for content publishing, social CRM, social listening, analytics, and competitor analysis.
Our primary aim is to help our customers at every phase of social media management to improve connection with their audiences, streamline publishing workflows, collaborate in real-time, and transform social data into valuable insights—all with ease.
Description
Explore our comprehensive social media solution to elevate your customer experience on social platforms. Designed to seamlessly integrate into your omnichannel strategy, we foster engagement with your audience across all social media networks. By addressing your community's concerns directly on social platforms, you demonstrate your brand's commitment to their needs. Tune into the sentiments of your audience and strengthen connections to boost overall engagement levels. Forge meaningful relationships with your customers, transforming casual social media followers into passionate advocates for your brand. Amplify your brand's presence on social media while guiding users effectively through their customer journey. We provide services including assessment, recruitment, tool setup, and training. After implementing our tailored solutions, including processes, tools, metrics, and training, we establish a robust and effective social media community management system that drives results. With our support, you can not only manage your online presence but also enhance the overall customer experience and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Instagram
Yes
Intercom
Yes
LinkedIn
Yes
Microsoft Excel
Yes
Slack
Yes
X (Twitter)
Yes
Zapier
Yes
Integrations
Facebook
No
Instagram
No
Intercom
No
LinkedIn
No
Microsoft Excel
No
Slack
No
X (Twitter)
No
Zapier
No
Pricing Details
$99/Month
Prices are displayed in USD but do not include applicable taxes.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Sociality.io Limited
Founded
2015
Country
United Kingdom
Website
sociality.io
Vendor Details
Company Name
Teleperformance
Founded
1978
Country
France
Website
www.teleperformance.com/en-us/services/social-media
Product Features
Social Media Analytics Tools
Campaign Analytics
Yes
Competitor Monitoring
Yes
Customizable Reports
Yes
Engagement Tracking
Yes
Influencer Tracking
No
Multi-Channel Data Collection
No
Social Media Management
Automated Publishing
Yes
Brand Tracking
Yes
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
No
Content Management
Yes
Conversion Tracking
No
Customer Targeting
Yes
Keyword Filtering
Yes
Multi-Account Management
Yes
Post Scheduling
Yes
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
Yes
Configurable Alerts
Yes
Customer Engagement
Yes
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
No
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No