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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.

Description

WP Social enables you to incorporate social login, social counter, and various styles of social share buttons seamlessly into your WordPress site. A website lacking traffic is unappealing, but one that neglects the power of social media is likely to fade away (Indeed, the desire for viral content is rampant in today's online landscape!). Instead of feeling overwhelmed trying to find three separate plugins for social login, social counter, and social sharing to keep pace with social trends, consider the efficiency of a single powerful plugin. Why burden your website with multiple plugins when a single comprehensive social media solution can meet all your needs? Utilize WP Social to streamline the login experience and content sharing on your site, while simultaneously tracking the number of fans and followers across your social channels. This advanced social media plugin combines social login, social counter, and social share functionalities, effortlessly uniting all your social media outlets! Plus, with its user-friendly interface, you'll find it easy to enhance your website's engagement and connectivity.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

X (Twitter) Yes 
Dribbble No 
Facebook Yes 
GitHub No 
Google No 
Instagram Yes 
LinkedIn No 
MetForm No 
Pinterest No 
Reddit No 
WooCommerce No 
WordPress No 
YouTube Yes 

Integrations

X (Twitter) Yes 
Dribbble Yes 
Facebook No 
GitHub Yes 
Google Yes 
Instagram No 
LinkedIn Yes 
MetForm Yes 
Pinterest Yes 
Reddit Yes 
WooCommerce Yes 
WordPress Yes 
YouTube No 

Pricing Details

$9 per user, per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Socialboards

Country

Norway

Website

socialboards.com/en/

Vendor Details

Company Name

Wpmet

Founded

2018

Country

Bangladesh

Website

wpmet.com/plugin/wp-social/

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling No 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Product Features

Website Optimization Tools

Competitor Analysis No 
Content Management No 
Keyword Research Tools No 
Link Management No 
Performance Metrics No 
Problem Area Alerts No 

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