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Average Ratings 28 Ratings

Total
ease
features
design
support

Description

The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.

Description

Turrboo is an intuitive social media management tool designed to streamline the planning, publishing, analysis, and management of various social media accounts all from one convenient dashboard. Users can link platforms such as Facebook, Instagram, TikTok, X (formerly Twitter), Pinterest, LinkedIn, and YouTube while benefiting from functionalities like content scheduling, performance analytics, a centralized inbox, collaborative team tools, and AI-driven content support. Begin with a complimentary 14-day trial that doesn't require a credit card, and feel free to upgrade to premium plans at any point to access enhanced features and effortlessly expand your social media reach. With Turrboo, managing your social media strategy becomes a simplified and efficient process.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
Google Business Profile No 
LinkedIn No 
Pinterest No 
TikTok No 

Integrations

Facebook Yes 
Instagram Yes 
X (Twitter) Yes 
YouTube Yes 
Google Business Profile Yes 
LinkedIn Yes 
Pinterest Yes 
TikTok Yes 

Pricing Details

$9 per user, per month
Free Trial Yes 
Free Version No 

Pricing Details

$23/month
Turrboo offers Essentials, Team, and Agency plans, available on both monthly and yearly billing options. The plans are differentiated based on the features included and the level of collaboration supported for users working within your Turrboo account.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Socialboards

Country

Norway

Website

socialboards.com/en/

Vendor Details

Company Name

Turrboo

Founded

2025

Country

United States

Website

turrboo.com

Product Features

Social Media Management

Automated Publishing No 
Brand Tracking No 
Content Management No 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling No 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Product Features

Social Media Management

Automated Publishing Yes 
Brand Tracking Yes 
Content Management Yes 
Customer Engagement Yes 
Multi-Account Management Yes 
Multi-User Collaboration Yes 
Post Scheduling Yes 
Reporting/Analytics Yes 
Social Media Monitoring Yes 

Alternatives

Alternatives

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