Average Ratings 8 Ratings
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Description
SocialPilot is a social media management platform for marketing agencies, small businesses, and in-house marketing teams. It supports 10 networks: Facebook, Instagram, LinkedIn, X (Twitter), TikTok, YouTube, Pinterest, Threads, Bluesky, and Google Business Profile.
Publishing & Scheduling
Schedule posts individually or in bulk via CSV, manage content in a drag-and-drop calendar, set up smart queues, repeat posts, schedule first comments, preview posts before publishing, and set UTM parameters.
AI Content Creation
Generate captions, hashtags, content variations, and repurposed posts using AI Pilot. Includes brand voice customization and multilingual content generation.
Social Inbox
Manage comments, messages, mentions, and story replies from all connected platforms in one inbox. Includes automation for auto-replies and bulk actions.
Analytics & Reporting
Track post performance, run competitor benchmarks, build custom reports, and deliver white-label PDF reports automatically to client inboxes.
Team & Client Collaboration
Assign roles, manage approvals, and give clients access to review and approve content before it goes live.
Integrations
Connects with Canva, Zapier, Slack, Google Drive, Dropbox, WordPress, Shopify, Bitly, and more. Includes MCP Server integration to manage social media directly through Claude AI.
14-day free trial available. No credit card required.
Description
Sprinklr Social is a robust, AI-driven platform designed for enterprises, enabling teams to oversee all facets of their social media presence across more than 30 different social and messaging channels through a single integrated solution. This platform combines essential features such as social listening, publishing, engagement, campaign management, automation, sentiment analysis, audience analytics, and governance into a cohesive workflow. Users can access a centralized content calendar, along with tools for planning, creating, scheduling, and optimizing posts based on AI-generated recommendations regarding timing, hashtags, tone, and performance metrics. Additionally, it allows teams to monitor conversations, sentiment changes, and trends in real-time across various networks, while also automating engagement and managing inbound communications to respond promptly to customer inquiries and interactions. By consolidating data, insights, and actionable steps, Sprinklr fosters efficient collaboration among social teams, ensuring brand compliance through automated workflows and approvals, ultimately transforming social engagements into significant business outcomes for marketing, sales, and other departments. In an ever-evolving digital landscape, Sprinklr Social equips organizations with the tools necessary to adapt and thrive in their social media strategies.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Facebook
Yes
Instagram
Yes
Slack
Yes
TikTok
Yes
WordPress
Yes
X (Twitter)
Yes
YouTube
Yes
Acoustic Exchange
No
Adobe Analytics
No
Canva
Yes
Integrations
Facebook
Yes
Instagram
Yes
Slack
Yes
TikTok
Yes
WordPress
Yes
X (Twitter)
Yes
YouTube
Yes
Acoustic Exchange
Yes
Adobe Analytics
Yes
Canva
No
Pricing Details
$30/month
SocialPilot offers five plans designed for different team sizes and use cases.
The Essentials plan starts at $30/month and includes 7 social media accounts, 1 user seat, and 500 AI credits. The Standard plan at $50/month includes 15 accounts, 3 user seats, 1,000 AI credits, social inbox, and team collaboration.
The Premium plan at $100/month includes 25 accounts, 6 user seats, 5,000 AI credits, white-label reports, competitor reports, and client management.
The Ultimate plan at $200/month includes 50 accounts, unlimited users, unlimited AI credits, advanced white label, and a dedicated account manager.
Enterprise plans are available with custom pricing, including API access, SSO, and dedicated onboarding support. Annual billing is available across all plans with 15% savings. Additional social media accounts can be added to any plan at $4/month per account, and additional user seats can be added on Standard and Premium plans at $5/month per user.
A 14-day free trial is available on all plans with no credit card required.
The Essentials plan starts at $30/month and includes 7 social media accounts, 1 user seat, and 500 AI credits. The Standard plan at $50/month includes 15 accounts, 3 user seats, 1,000 AI credits, social inbox, and team collaboration.
The Premium plan at $100/month includes 25 accounts, 6 user seats, 5,000 AI credits, white-label reports, competitor reports, and client management.
The Ultimate plan at $200/month includes 50 accounts, unlimited users, unlimited AI credits, advanced white label, and a dedicated account manager.
Enterprise plans are available with custom pricing, including API access, SSO, and dedicated onboarding support. Annual billing is available across all plans with 15% savings. Additional social media accounts can be added to any plan at $4/month per account, and additional user seats can be added on Standard and Premium plans at $5/month per user.
A 14-day free trial is available on all plans with no credit card required.
Free Trial
Yes
Free Version
No
Pricing Details
Custom
Custom, quote-based pricing
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SocialPilot
Founded
2014
Country
United States
Website
www.socialpilot.co
Vendor Details
Company Name
Sprinklr
Founded
2009
Country
United States
Website
www.sprinklr.com/products/social-media-management/
Product Features
Content Marketing
Audience Targeting
No
Brand Management
No
Campaign Management
No
Categorization / Grouping
Yes
Conversion Tracking
No
Distribution Management
No
Editorial Calendar
Yes
Multi-Channel Publishing
Yes
Publish Scheduling
Yes
SEO Management
No
Social Media Management
Yes
Video Management
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
Yes
Website Analytics
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
Yes
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
No
White Label
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
No
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
Yes
Product Features
Employee Advocacy
Content Controls / Compliance
No
Content Library Creation
No
Mobile Access
No
Post Scheduling
Yes
Push / Email Notifications
No
Reporting / Analytics
Yes
Social Sharing Gamification
No
Tiered User Permissions
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Social Media Analytics Tools
Campaign Analytics
No
Competitor Monitoring
No
Customizable Reports
No
Engagement Tracking
No
Influencer Tracking
No
Multi-Channel Data Collection
No
Social Media Management
Automated Publishing
Yes
Brand Tracking
Yes
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
No
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
No
