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Description
SocialEpoch CRM integration software is the best for WhatsApp business. This software allows you to manage customer WhatsApp chats, sales, support, and marketing. The most powerful and user-friendly WhatsApp Lead Generation, Marketing, and Community Management software.
SocialEpoch is a brand of Moppomobi Group. This company specializes in providing top-quality social marketing solutions. SocialEpoch employs more than 300 people and has extensive experience in the field of operating technology. They serve a wide range of clients, including gaming apps, retail businesses, Fin-tech companies and e-commerce platforms.
SocialEpoch's goal is to provide clients with more extensive lead generation strategies through the use of the most recent private social marketing technologies. We are looking forward to working with clients around the world who share a common vision and achieving a win-win scenario.
Description
Zena empowers businesses to operate seamlessly within WhatsApp.
Rather than having customers navigate away to a separate website, fill out external forms, or await email responses, Zena integrates these actions directly into the chat interface. It streamlines various tasks, enabling lead capture, addressing frequently asked questions, sharing documents securely, routing team inquiries, and managing follow-ups all within a typical WhatsApp conversation.
For teams, Zena enhances the chat experience by incorporating an operational layer behind the interactions: it features multilingual AI capable of responding in both text and voice, a centralized WhatsApp inbox, lead capture functionalities, broadcast capabilities, CRM timelines, comprehensive analytics, no-code chatflows, integration with Google Sheets, REST API access, and onboarding support for WhatsApp Coexistence. This comprehensive suite of tools ensures that businesses can engage customers effectively while maintaining efficient communication workflows.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$55
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SocialEpoch
Country
China
Website
www.wascrm.com
Vendor Details
Company Name
Fictora Labs
Founded
2025
Country
United Arab Emirates
Website
fictoralabs.ae
Product Features
Social CRM
Calendar/Reminder System
No
Customer Support
No
Email Marketing
No
Lead Capture
No
Lead Nurturing
No
Live Chat
No
Marketing Automation Integration
No
Multi-Channel Social Integration
No
Social Media Monitoring
No
Task Management
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No