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Description

SocialBugCRM enables businesses to maintain strong connections with their customers while enhancing operational efficiency. Our team is not only capable but also eager to tailor our CRM solution to meet your specific needs. The foundation of our CRM is designed for effortless integration with your website, allowing for the streamlined addition of new modules as required. Should you need a particular module that is not currently available, feel free to reach out, and we may be open to developing it for you. Moreover, SocialBugCRM can implement an interactive widget on your site, working in conjunction with your existing secure authentication methods. This facilitates a smooth single sign-on experience from your website to our CRM. For instance, in the case of affiliate party plan businesses, once users authenticate on your site, they can easily access the widget to log into the CRM and place party orders. Similarly, this can be beneficial for any membership-based website that aims to provide customers with a tailored portal reflecting your company's specific digital processes. By doing so, we enhance user experience and streamline interactions between your business and its clientele.

Description

Modules can be added or removed from website packages according to your needs, resulting in a customized online solution specifically designed for your business. The Max:presence Content Management System (CMS) serves as the backbone of your website, empowering you with the necessary tools to oversee its management. With the membership module, you have the capability to create, update, and oversee all customer information from one centralized location. Our online shop module boasts a robust multi-category product management and display system, enabling you to organize and showcase products in various presentation styles. Email marketing campaigns frequently serve as one of the primary catalysts for boosting online sales. Additionally, the Max:presence CMS not only lays the groundwork for your website but also equips you with the autonomy needed to effectively manage it. This comprehensive approach ensures that all aspects of your online presence can be tailored to meet the unique requirements of your business.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Adobe Commerce Yes 
Authorize.Net Yes 
BigCommerce Yes 
Braintree Yes 
Brevo Yes 
Coinbase Commerce Yes 
Drupal Yes 
Magento Yes 
PayPal Yes 
PrestaShop Yes 
Shopify Yes 
Stripe Yes 
Windcave No 
WooCommerce Yes 
WordPress Yes 
nopCommerce Yes 

Integrations

Adobe Commerce No 
Authorize.Net No 
BigCommerce No 
Braintree No 
Brevo No 
Coinbase Commerce No 
Drupal No 
Magento No 
PayPal No 
PrestaShop No 
Shopify No 
Stripe No 
Windcave Yes 
WooCommerce No 
WordPress No 
nopCommerce No 

Pricing Details

$25.00/month
Price start at $25/month but it depends on modules/features enabled + usage fee which is based on CPU time / Bandwidth / Database usage.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SocialBug

Founded

2014

Country

United States

Website

socialbug.io

Vendor Details

Company Name

Solutionists

Founded

2003

Country

New Zealand

Website

www.solutionists.co.nz/ModulesOLD.aspx

Product Features

Affiliate

Affiliate Management Yes 
Affiliate Tracking Yes 
Banner Management No 
Commission Management Yes 
Contest Management Yes 
Coupon Management Yes 
Email / Newsletter Communication Yes 
Fraud Detection No 
Multi Level Marketing (MLM) No 
Multi-Language Yes 
Social Sharing Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums Yes 
Customizable Branding No 
Document Storage Yes 
Email Integration No 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base No 
Known Issue Management Yes 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

MLM

Commission Management Yes 
Distributor Management Yes 
Inventory Management Yes 
Lead Management Yes 
Multi-Country Yes 
Order Management Yes 
Payment Processing Yes 
Prospecting Tools Yes 
Sales Reports Yes 
Shipping Management Yes 

Warranty Management

Contract Management No 
Eligibility Verification Yes 
For Field Service No 
For General Contractors No 
For Manufacturers Yes 
Parts Management Yes 
Policy Management No 
Product Registration Yes 
Repair Management Yes 
Returns Management Yes 
Service Management Yes 
Warranty Tracking Yes 

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

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