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Description
Share content on all your social media profiles with SocialBee!
💪 Supported platforms: Facebook, Twitter, LinkedIn, Instagram, Pinterest, Google my Business, TikTok, and YouTube.
🎨 Use our Canva, Unsplash, and GIPHY integrations to design your posts right inside SocialBee.
📦 Structure your content into categories to obtain a solid & balanced mix.
📄 Connect the RSS Feed of any blog to import content automatically.
✍️ Customize the posts for each social media network individually.
🪄 Automatically generate hashtags based on your images or caption.
🔄 Recycle evergreen posts or expire time-sensitive content easily.
🗓 Set up a posting schedule for all your profiles.
👩💻 Have multiple workspaces and team collaboration features.
📈 Track your links' performance with over 5+ URL Shorteners integrations.
🧐 Analyze the performance of your accounts.
Description
The leading cloud helpdesk for managing social media, alongside email, chatbots, contact forms, and review platforms, consolidates all text-based customer support channels into one seamless inbox, ensuring that no customer inquiry is overlooked. This comprehensive social customer service solution collects all incoming requests in a single ticketing system, allowing for effective task sharing and keeping the team informed. It efficiently addresses support tickets from various social media platforms like Facebook, Instagram, YouTube, and Twitter. Additionally, with live chat capabilities on your website, issues can be resolved in real-time. Take control of your support emails and enhance your website and Facebook pages with custom forms. This tool reduces the volume of support tickets while providing valuable insights into customer interactions. Additionally, it features a smart self-service FAQ option for your website, enabling customers to find answers independently. With robust statistics and insights, you can make informed adjustments to your services. Furthermore, the API allows for seamless integration with your existing internal systems, enhancing operational efficiency. Overall, this platform transforms customer service by unifying various channels and providing actionable insights for continuous improvement.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Axis LMS
Yes
BL.INK
Yes
Bitly
Yes
Easyflow
Yes
Facebook
No
Growth Channel AI
Yes
Incises.com
Yes
Inksprout
Yes
Instagram
No
Integrately
Yes
Integrations
Axis LMS
No
BL.INK
No
Bitly
No
Easyflow
No
Facebook
Yes
Growth Channel AI
No
Incises.com
No
Inksprout
No
Instagram
Yes
Integrately
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Pricing Details
$9 per user, per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SocialBee
Founded
2016
Country
Romania
Website
socialbee.com
Vendor Details
Company Name
Socialboards
Country
Norway
Website
socialboards.com/en/
Product Features
Social Media Management
Automated Publishing
Yes
Brand Tracking
No
Content Management
Yes
Customer Engagement
No
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
No
Content Management
Yes
Conversion Tracking
Yes
Customer Targeting
No
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
Yes
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
No
Configurable Alerts
No
Customer Engagement
No
Dashboard
No
Impact Scoring
No
Influencer Tracking
No
Reputation Management
No
Sentiment Analysis
No
Trend Tracking
No
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
No
Reporting/Analytics
Yes
Social Media Monitoring
Yes
