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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Social Spiral simplifies customer loyalty management with its innovative platform. It offers a suite of features including digital coupons, management of reward points, membership oversight, and comprehensive analytics. Through Social Spiral, businesses can effectively notify their customers about special offers, gifts, and promotions tailored to their specific loyalty triggers. The platform's electronic coupon system allows for seamless issuance and tracking of customer rewards through mobile devices. Additionally, Social Spiral is versatile, functioning in the cloud and available on both Android and iPhone systems, ensuring accessibility for users on the go. This makes it an ideal solution for businesses looking to enhance customer engagement and retention.

Description

Register and incentivize your customers seamlessly through your POS system or Square Online without the need for any extra software or hardware. Starting at just $45 per month, the pricing varies according to the total number of loyalty visits at each site. Businesses using Square Loyalty report a remarkable 26% rise in the frequency of customer visits. You can effortlessly monitor returning customers’ points and reward histories, enabling a more tailored approach to customer engagement through your loyalty program. The Square Dashboard provides insights into metrics such as the total number of loyalty customers, loyalty rewards distribution, and identifies your top loyalty patrons. Additionally, you have the capability to analyze and compare spending and visit patterns between loyalty and non-loyalty customers. Customers receive automated text notifications whenever they earn points or rewards, ensuring they stay informed and keep your business in their thoughts. You can reward customers directly at the point of sale or during online checkout by simply entering their phone number to apply their rewards, enhancing the overall shopping experience. This streamlined process not only benefits customers but also fosters a stronger connection between them and your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Craver No 
DataLakeHouse.io No 
Orda No 
PoppinPay No 
Surge Social No 

Integrations

Craver Yes 
DataLakeHouse.io Yes 
Orda Yes 
PoppinPay Yes 
Surge Social Yes 

Pricing Details

$9.99/month/user
Starting price $75/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

$45 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Social Spiral Technologies

Founded

2013

Country

Canada

Website

www.socialspiral.com

Vendor Details

Company Name

Block

Founded

2009

Country

United States

Website

squareup.com/us/en/software/loyalty

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

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