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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Social Point by Open Point is a community participation platform built to help organizations connect with more people and collect meaningful feedback across projects. The platform helps teams replace fragmented engagement tools with one connected system for participation, visual project communication, reporting, and insight generation. It includes more than 40 dynamic engagement tools that support surveys, map-based feedback, polls, questions, budgeting exercises, idea walls, story collection, moderated conversations, and discussion forums. Social Point by Open Point is designed to reach beyond the loudest voices by offering rich, interactive, and accessible ways for people to contribute. Teams can customize tools, fields, workflows, and project designs to fit their organization’s engagement process. Real-time reporting gives access to community sentiment as feedback comes in, helping teams understand what people are saying and act faster. AI-powered insight helps turn scattered input into clearer patterns, trends, and decision-ready information. The platform also supports IAP2 success through globally recognized training, official certification, expert facilitation, case studies, and practical engagement guidance. Social Point by Open Point helps governments, infrastructure teams, utilities, transit agencies, and other organizations build trust while turning community feedback into real-world project impact.

Description

TraxSolutions® offers a comprehensive SaaS platform that serves over 100,000 users across more than 20 nations, monitoring more than 20 million participants. This all-in-one software for participant tracking empowers organizations to maintain precise records, assess the effectiveness of their programs, analyze results, manage cases effectively, and make informed, evidence-based choices. By utilizing such a robust solution, users can enhance their operational efficiency and achieve better outcomes for their initiatives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Open Point Yes 

Integrations

Open Point No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$300/month
Contact nFocus Sales for details
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Open Point

Founded

2013

Country

Australia

Website

www.openpoint.com

Vendor Details

Company Name

nFocus Solutions

Country

United States

Website

www.nfocus.com

Product Features

Product Features

Human Services

Case Management Yes 
Certification & Licensing No 
Child Welfare Management No 
Document Management No 
Reporting & Statistics No 
Scheduling No 
Time Tracking No 
Training Management No 

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