Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Someone is online, saying something, somehow. Is your brand ready for a response? Consumers trust reviews more than a personal recommendation. Positive reviews encourage people to contact a business by clicking to visit their site, calling or visiting. You can choose which review score and platform you want to highlight. Customised notifications for managers, customers, and brands. Our API allows you to display testimonials and customer reviews on your website.
Description
Viafoura, a digital experience firm, helps brands engage their audiences with a suite engagement and personalization tools that maximize conversions from unknown to known users.
We help brands build direct relationships with their audience, reducing their dependency on social media. Our suite of engagement solutions -- including real time conversations, custom polls and community chats, ratings and reviews, an on site community feed, personalized notifications, and alerts -- engages, converts and retains visitors directly on brand-owned and operated properties.
Viafoura’s AI-powered, industry-leading content moderation solutions can be customized to meet the unique community guidelines of each customer. Customers can therefore scale and streamline their audience-engagement and community-building efforts while maintaining a civil, brand-safe environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Apple Maps
Yes
Arc XP
No
Bing Maps
Yes
BlueConic
No
Facebook
Yes
Google
Yes
HERE
Yes
Instagram
Yes
OAuth
No
SAP Customer Data Cloud
No
Integrations
Apple Maps
No
Arc XP
Yes
Bing Maps
No
BlueConic
Yes
Facebook
No
Google
No
HERE
No
Instagram
No
OAuth
Yes
SAP Customer Data Cloud
Yes
Pricing Details
Based on Location Count
For Businesses with a Single Location:
* We offer a comprehensive package at $208.95, covering essential services like Listings Management, Reputation Management, and Social Media.
* This ensures your single location makes a strong digital impression, right here in the heart of your community.
Scaling Up: 2-5 Locations:
* As you expand, our pricing scales efficiently. For businesses with 2-5 locations, the total package is $163.88.
* We understand the challenges of multi-location businesses, and our pricing reflects that.\
Growing Further: 6-10 Locations:
* For businesses with 6-10 locations, we offer a total package of $88.28.
* This pricing tier is designed to support your growth while maintaining a strong online presence.
Larger Enterprises: 11+ Locations:
* As your business grows even larger, our pricing continues to scale down, ensuring you get the best value for your investment.
* We offer cost-effective solutions for enterprises with up to 2000+ locations, with total package pricing ranging from $6.30 a location. Listings, Reputation, Social, Listening, Ads & Bookings
Individual Service Breakdown:
* Modular offering with individual pricing for each service (Listings, Local Pages, Listening Reputation, Social, Ads, Bookings, and MyHub)
* We offer a comprehensive package at $208.95, covering essential services like Listings Management, Reputation Management, and Social Media.
* This ensures your single location makes a strong digital impression, right here in the heart of your community.
Scaling Up: 2-5 Locations:
* As you expand, our pricing scales efficiently. For businesses with 2-5 locations, the total package is $163.88.
* We understand the challenges of multi-location businesses, and our pricing reflects that.\
Growing Further: 6-10 Locations:
* For businesses with 6-10 locations, we offer a total package of $88.28.
* This pricing tier is designed to support your growth while maintaining a strong online presence.
Larger Enterprises: 11+ Locations:
* As your business grows even larger, our pricing continues to scale down, ensuring you get the best value for your investment.
* We offer cost-effective solutions for enterprises with up to 2000+ locations, with total package pricing ranging from $6.30 a location. Listings, Reputation, Social, Listening, Ads & Bookings
Individual Service Breakdown:
* Modular offering with individual pricing for each service (Listings, Local Pages, Listening Reputation, Social, Ads, Bookings, and MyHub)
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Social Places
Founded
2015
Country
South Africa
Website
socialplaces.io
Vendor Details
Company Name
Viafoura
Founded
2012
Country
Canada
Website
viafoura.com
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Local Marketing
Advertising Management
Yes
CRM
Yes
Email Marketing
No
Feedback Management
Yes
Live Chat
Yes
NAP Management (Name/Address/Phone)
Yes
Online Listings Management
Yes
PR Management
Yes
Reporting / Analytics
Yes
Review Management
Yes
SEO Management
Yes
Social Media Management
Yes
Store Locator
Yes
Website Management
Yes
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
Yes
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Social Media Management
Automated Publishing
Yes
Brand Tracking
Yes
Content Management
Yes
Customer Engagement
Yes
Multi-Account Management
Yes
Multi-User Collaboration
Yes
Post Scheduling
Yes
Reporting/Analytics
Yes
Social Media Monitoring
Yes
Store Locator
Analytics
No
Automatic Location Detection
No
Directions
No
Distance Calculation
No
Event Promotions
No
Mapping
No
Product Search Filtering
No
Promotions / Coupons
No
Search
No
White Label
No
Product Features
Blog
Analytics
Yes
Collaborative Writing
No
Comment Moderation
Yes
File Sharing
No
Group Posting
No
Monetization Tools
No
Post Management
Yes
Search
Yes
WYSIWYG Rich Text Editing
No
Community
Content Management
No
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
No
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Live Chat
Canned Responses
No
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Review Management
Campaign Management
No
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No