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Description
Currently, a significant 68% of shoppers express dissatisfaction with their in-store purchasing experiences, indicating a demand for innovative services that foster a seamless shopping journey. Today's consumers seek the ability to make purchases wherever and whenever they desire, utilizing their chosen payment methods. As a result of the influx of new in-store services, traditional checkout systems are rapidly becoming outdated. Retailers are moving beyond the need for conventional checkout processes, instead requiring a cohesive in-store interface that prioritizes the role of the sales associate. These traditional systems are not only becoming obsolete but also lack the user-friendly functionality necessary to integrate online payments with in-store pickups, often leading to complex transitions. The SoCloz omnichannel platform places sales associates at the forefront of customer engagement, equipping them with a vital tool to oversee a wide array of omnichannel orders efficiently. This shift not only enhances the shopping experience for consumers but also empowers associates to deliver better service.
Description
Enhance Your Retail Operations with an Innovative In-Store Solution
By implementing a few straightforward adjustments, you can greatly enhance your store's processes and ensure products are readily available on the shelves. Our in-store solution, ZetesAthena, empowers you to efficiently oversee essential tasks and operations, leading to smoother store management and increased customer satisfaction.
Intuitive and Accessible In-Store Solution
With ZetesAthena, your store staff will have access to mobile devices that provide them with real-time updates and notifications. This immediate access to a comprehensive product inventory ensures that employees can assist customers promptly, minimizing wait times and reducing the chances of lost sales. This versatile in-store solution facilitates a wide range of activities, from receiving goods and managing stock to fulfilling orders across multiple channels, ultimately streamlining your retail business operations. Furthermore, the ease of use of ZetesAthena encourages employee engagement and enhances overall productivity.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
No
Oracle Fusion Cloud ERP
No
SAP ERP
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SoCloz
Country
France
Website
www.socloz.com
Vendor Details
Company Name
Zetes
Founded
1984
Country
Belgium
Website
www.zetes.com/en/news/zetes-launches-zetesathena-a-cloud-based-solution-to-centrally-manage-in-store-operations-of
Product Features
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Product Features
Retail Execution
AI / Image Recognition
No
Collaboration Tools
Yes
Data Collection
Yes
Inspection
No
Pricing / Placement Optimization
Yes
Product Education
Yes
Product Promotion Strategy
Yes
Retail Site Audit
No
Workforce Management
Yes
Retail Management
CRM
Yes
Commission Management
Yes
Email Marketing
Yes
Employee Management
No
Loyalty Program
Yes
Mail Order
Yes
Merchandise Management
Yes
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
Yes
Returns Management
No
eCommerce
Yes
Task Management
Collaboration
Yes
Create Subtasks
No
Gamification
No
Gantt Charts
No
Mobile Access
No
Percent-Complete Tracking
Yes
Progress Tracking
Yes
Recurring Tasks
No
Reporting/Analytics
Yes
Spreadsheet View
No
Task Board View
Yes
Task Planning
Yes
Task Scheduling
Yes
Task Tracking
Yes
Time Tracking
Yes
To-Do List View
Yes