Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Currently, a significant 68% of shoppers express dissatisfaction with their in-store purchasing experiences, indicating a demand for innovative services that foster a seamless shopping journey. Today's consumers seek the ability to make purchases wherever and whenever they desire, utilizing their chosen payment methods. As a result of the influx of new in-store services, traditional checkout systems are rapidly becoming outdated. Retailers are moving beyond the need for conventional checkout processes, instead requiring a cohesive in-store interface that prioritizes the role of the sales associate. These traditional systems are not only becoming obsolete but also lack the user-friendly functionality necessary to integrate online payments with in-store pickups, often leading to complex transitions. The SoCloz omnichannel platform places sales associates at the forefront of customer engagement, equipping them with a vital tool to oversee a wide array of omnichannel orders efficiently. This shift not only enhances the shopping experience for consumers but also empowers associates to deliver better service.
Description
Enhance your revenue, boost customer satisfaction, and foster brand loyalty by seamlessly integrating your online and physical store experiences. Allow customers to explore your store remotely from the comfort of their homes, while simultaneously transitioning your in-person sales tactics into the digital realm. Assist shoppers in locating their desired items, suggest related products, and guide them through the checkout process. Utilize advanced tools such as high-definition video chat, co-browsing, text messaging, chatbots, and online appointment scheduling, all within a comprehensive platform. Provide exceptional service and expert product guidance to your customers online, ensuring a flawless shopping experience that merges virtual and real-world interactions. Offer an engaging and immersive experience that not only enhances conversions but also elevates the average order value. With high-definition video technology, you can present your products in a captivating and intimate manner, making them more appealing to potential buyers. This innovative approach not only meets customer needs but also creates memorable shopping experiences that encourage repeat visits and long-term loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SoCloz
Country
France
Website
www.socloz.com
Vendor Details
Company Name
Vee24
Country
United States
Website
www.vee24.com
Product Features
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
Yes
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes