Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Last year, over 140 million individuals accessed a radio station website powered by SoCast, resulting in the creation of more than $10 billion in valuable digital inventory for our broadcasting partners. Drawing on two decades of collaboration with the radio sector, our digital marketing software provides an effortless way to connect with your audience and attract new clients for your advertisers. Our omni-channel integrated content management solution simplifies the management, measurement, and promotion of content, enhancing audience engagement across all platforms. Our radio sales teams can seamlessly retain and increase ad revenue while appealing to new advertisers, thanks to our comprehensive array of digital advertising solutions. By implementing a data-driven digital marketing strategy that prioritizes measurable outcomes, your business can thrive. Let our dedicated team assist you in discovering your next customer and expanding your reach!
Description
Eeedo Desk offers a comprehensive omnichannel customer service platform that integrates various communication methods into one cohesive tool. This innovative software is designed for efficient management of customer service and complaints across all channels. Additionally, it allows users to track maintenance data for vehicles, rolling stock, and various equipment through a cloud-based fleet maintenance system. With our solution, you can effectively manage customer service tickets and address complaints by receiving submissions from email, call center tools, your website, and social media platforms. If more information is required, customer service representatives can seamlessly delegate tasks to the appropriate individuals within your organization. By utilizing our cloud-based software, you can enhance the speed and quality of your customer service, ultimately leading to improved satisfaction and loyalty. In today's fast-paced environment, having a reliable system like Eeedo Desk is crucial for staying ahead of customer expectations.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SoCast
Founded
2010
Country
Canada
Website
www.socastsrm.com
Vendor Details
Company Name
eeedo
Founded
2010
Country
Finland
Website
eee.do/
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
Yes
Text Editor
Yes
Version Control
No
Video Content
Yes
Website Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
No
White Label
No
Social Media Marketing
Analytics
Yes
Automated Publishing
Yes
Contact Management
Yes
Content Management
No
Conversion Tracking
Yes
Customer Targeting
Yes
Keyword Filtering
No
Multi-Account Management
Yes
Post Scheduling
Yes
Social Networking
Activity / News Feed
No
Advertising Management
Yes
Blogs
Yes
Data Security
Yes
Event Management
Yes
Group Management
No
Media Library
Yes
Privacy Options
No
Real-time Chat
Yes
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
No
Product Features
Social Networking
Activity / News Feed
Yes
Advertising Management
Yes
Blogs
Yes
Data Security
Yes
Event Management
Yes
Group Management
Yes
Media Library
Yes
Privacy Options
Yes
Real-time Chat
Yes
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
Yes