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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Snippety makes it easier to work faster by giving you quick access to your snippets. You can keep there frequently used sentences, code fragments and mail templates. Snippety works perfectly with any text field! Space, find your snippet, and hit -. You can also use the app to define keywords and paste snippets. Snippets also allow you to simulate keys, which can be very useful for autofilling forms and more. To automate repetitive tasks, you can simulate app-specific shortcuts. Advanced users can enhance snippets using scripts to automate everyday text operations. You can integrate Snippety with translation services and weather forecasts to take advantage of the endless possibilities!

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Freshdesk No 
Intercom No 
Microsoft Dynamics 365 No 
Salesforce No 
Zendesk No 
Zendesk Chat No 

Integrations

Freshdesk Yes 
Intercom Yes 
Microsoft Dynamics 365 Yes 
Salesforce Yes 
Zendesk Yes 
Zendesk Chat Yes 

Pricing Details

$10/one time
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Wojciech Kulik

Country

Poland

Website

snippety.app

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Productivity

Collaboration No 
Database Creation No 
Document Creation No 
File Sharing No 
Notes Management No 
Office Suite No 
Presentation Tools No 
Project Management No 
Task Management No 
Team Chat No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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