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features
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Description

Snaptrends® social media platform enables organizations to effortlessly visualize social discussions by automatically analyzing content from social media across any chosen geographic area, thus facilitating the enhancement of your brand, service, product, or organization. This tool provides real-time insights into global social media searches based on location, keywords, or user profiles, with the flexibility of unlimited geo-fencing dimensions. It features a graphical mapping display coupled with robust built-in analytics that help identify and comprehend significant insights pertinent to your organization. Users gain a comprehensive understanding of the entire narrative surrounding each social interaction, empowering them to develop effective strategies, make informed decisions, and implement proactive measures. Ultimately, Snaptrends® transforms how organizations engage with and respond to social media dynamics, allowing for more targeted and impactful outreach efforts.

Description

listening247® stands out as the sole social intelligence platform meticulously crafted for high-accuracy multilingual annotations, along with seamless integration of unstructured data from various non-web sources. This innovative platform empowers organizations to effectively handle both structured and unstructured data, extending beyond social media to encompass internal data streams like call center dialogues, chat interactions, and emails. Its unmatched semantic and sentiment accuracy positions it as a market leader. While many refer to this field as Social Media Listening, Social Listening, Social Media Monitoring, or Active Web Listening, the contemporary term gaining traction is Social Intelligence. This concept enables companies to gain insights into public perceptions regarding their own brands, as well as those of competitors, stock tickers, and notable individuals. By aggregating data from a wide array of sources, including Twitter, Facebook, Instagram, blogs, forums, videos, and review sites, listening247® ensures a comprehensive understanding of online discourse, thereby enhancing strategic decision-making for its users. With such capabilities, organizations can navigate the complexities of social sentiment with heightened precision.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Snaptrends

Country

United States

Website

snaptrends.com

Vendor Details

Company Name

DigitalMR

Founded

2010

Country

United Kingdom

Website

www.digital-mr.com/solutions/social-media-listening

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management Yes 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics No 
Social Media Monitoring No 
White Label No 

Product Features

Reputation Management

Campaign Management No 
Gamification No 
Response Management No 
Review Generation No 
Review Monitoring No 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring No 
White Label No 

Alternatives

Alternatives