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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SnapEngage offers a comprehensive live chat solution designed for both support and sales teams. The platform includes numerous customization options that allow for a smooth and user-friendly interface. Additionally, SnapEngage integrates effortlessly with various customer relationship management (CRM) systems. Users can conveniently share files with their customers directly through the live chat interface. Moreover, SnapEngage allows customers to start chat sessions directly from their mobile devices by sending SMS messages, enhancing accessibility and convenience for all users. This makes it an excellent choice for businesses looking to improve communication with their clients.

Description

Unlock a fresh competitive edge through immediate customer interaction with our combination of live human chat and AI-driven chatbots. We prioritize engaging visitors who show potential for conversion but may need a nudge to proceed. By employing insightful behavior analysis and tracking techniques, we pinpoint the ideal moments and messages for initiating meaningful conversations. Our live chat team, based in the UK and US, acts as your real-time experts in products and services. With the backing of AI chatbots, we streamline your sales funnel, enhancing the dialogue process. This innovative strategy not only provides a new competitive advantage but also yields previously overlooked returns around the clock. Amplify both the quantity and quality of leads generated from your website. Engage, qualify, and convert prospects effectively with our native-English live chat services. Experience increased revenue while delivering an exceptional customer experience through our distinctive live chat approach. By seamlessly integrating warm, engaging human interactions with intelligent AI support, we revolutionize the customer experience on your website, ensuring every visitor feels valued and understood.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Adobe Marketo Measure Yes 
Adview Yes 
Basecamp Yes 
Bitium Yes 
Freshdesk Yes 
Freshpaint Yes 
FullContact Yes 
Jira Yes 
Jira Work Management Yes 
Kommo Yes 
Median Cobrowse Yes 
Meltano Yes 
ProProfs Knowledge Base Yes 
Zapier No 
Zendesk Yes 
elevio Yes 

Integrations

HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Salesforce Yes 
Adobe Marketo Measure No 
Adview No 
Basecamp No 
Bitium No 
Freshdesk No 
Freshpaint No 
FullContact No 
Jira No 
Jira Work Management No 
Kommo No 
Median Cobrowse No 
Meltano No 
ProProfs Knowledge Base No 
Zapier Yes 
Zendesk No 
elevio No 

Pricing Details

$17.00/month
Starting price$99.00/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SnapEngage

Founded

2008

Country

United States

Website

snapengage.com

Vendor Details

Company Name

The Chat Shop

Founded

2012

Country

United Kingdom

Website

www.thechatshop.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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