Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Smith.ai provides 24/7 virtual receptionist services that combine AI-powered automation with live, North America-based agents to enhance customer interactions. Their services include call answering, lead qualification, appointment scheduling, and payment processing, catering to businesses of all sizes and industries. By integrating with popular CRMs and calendar platforms, Smith.ai ensures seamless workflow management and efficient client communication. The platform leverages AI to improve accuracy and response times while maintaining a human touch for personalized customer experiences. With flexible pricing and scalable solutions, Smith.ai helps businesses streamline operations, boost lead conversions, and improve overall client satisfaction.

Description

A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Actionstep
Appointy
Apptoto
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
HubSpot CRM
HubSpot Customer Platform
LawPay
OnceHub
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Square Appointments
Wealthbox
Zapier

Integrations

Actionstep
Appointy
Apptoto
Calendly
Capsule
Clio
Filevine
Harmonizely
Headnote
HubSpot CRM
HubSpot Customer Platform
LawPay
OnceHub
PracticePanther Law Practice Software
Salesforce
Setmore
Slack
Square Appointments
Wealthbox
Zapier

Pricing Details

$140/month
Free Trial
Free Version

Pricing Details

$61.78 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Smith.ai

Founded

2015

Country

United States

Website

www.smith.ai

Vendor Details

Company Name

Verbatim Telephone Answering Service

Founded

1997

Country

United Kingdom

Website

verbatim-cc.co.uk

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

ChatGPT Reviews

ChatGPT

OpenAI

Alternatives

Davinci Reviews

Davinci

Davinci Virtual Office Solutions